Most business fraud stems from well meaning but sloppy actions. It seems pretty clear to me at this point, Kevin/Skit-B started out with the skills to make a cool one off custom pin, showed it off at a show at got wild adulation. He has pretty much admitted he was really attracted to the ego stroking attention. This also explains why he kept bringing the machine to shows after pre-orders were filled. What comes next is the most tread worn path in the history of business fraud. He started getting money.....and when he needed more money, he just asked and it came cascading in....and he did keep asking for money. And when he started to actually realize he was in over his head, he started lying to keep the money from going back out again. Period. Its textbook fraud regardless of when (or if) he consciously realized he was actively lying to keep the machine rolling. Judging from his last mail, he is still not owning up to this and making excuses. Armchair quarterbacking here, but this is also classic substance abuse behavior. I genuinely wish everyone the best of luck getting their money back, but its in your best interest to take any statements from him regarding refunds as false and continue moving forward with you backup fraud plans until money actually shows up in your account. Respect the patterns that have already made themselves visible.