Not disagreeing that this has become a mess but it shocks me how personal some of the attacks have become. Does anyone really think Kevin's done all this to scam people? Of course not. And he was very upfront that he was building a business from a garage so it should be no surprise to all the fortune 500 CEOs on this board that there would be issues. If anything he's tried too hard to accommodate everyone, especially at the beginning - frequent posts, welcoming design feedback and suggestions, $5k price tag, etc. He gets pretty far with design, orders parts from suppliers, etc. and then the problems start for a rookie entrepreneur. I imagine he's working 18hr days trying to un-F this for the best scenario being losing money on 250 machines. I'm sure he's trying to work this out so he can get the machine done and fulfill his commitment - dragging his feet on refunds ain't great but it beats a run on the bank where he has to have the business declare bankruptcy and everyone takes a material loss. The only issue I see is at some point he's either got to get it fixed or fold it in, continued delay has run its course. I wish him and the buyers the best and hope it gets worked out.