Quoted from Razorbak86:
The Law of Information Flow -- "Information, like electricity, WILL flow, and it will ALWAYS take the path of least resistance." If you don't communicate with stakeholders, the grapevine will thrive. If you communicate with stakeholders, you can keep the grapevine in check.
The grapevine is a weed. It will never die. The best you can hope for is to contain it through proactive weed control. The "grapevine" surrounding Skit-B and the company's product is thriving BECAUSE OF Kevin's choices regarding information flow (e.g., removing all traces of Predator licensing information from the website, not responding to customer request for refunds, not promptly following up on emails to the "Support" team). Those very choices are actually further complicating his life, from a business perspective and a personal perspective, so if he truly wants to achieve better balance in life, he needs to change how he interacts with stakeholders.
Charlie Emery is managing information flow proactively. He is very good at "proactive weed control". Charlie appears to have achieved a pretty healthy life balance.
Kevin is managing information flow reactively, and only when it becomes a crisis. He's ignoring the weeds, and they are aggressively overtaking the lawn. Kevin has more than once alluded to the impact of this situation on his personal health (e.g., "it's simply not healthy for me", "This is exactly why it is unhealthy for me to regularly check in here").
After years of posts re this pin and hundreds of threads begging Kevin to "communicate". This is another twist, albeit some good BS corporate speak, on the obvious yet at least entertaining.
"Making pinball is hard" and "Money sucks"......hehe
But don't wake Kevin up, shhhhhh, he isn't from the corporate world, he's building these in his mom's kitchen.