(Topic ID: 278791)

The Official JJP GnR Owners Thread

By Dallas_Pin

1 year ago


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Topic Stats

  • 19,409 posts - Hot topic!
  • 866 Pinsiders participating
  • Latest reply 18 minutes ago by allsportdvd
  • Topic is favorited by 413 Pinsiders

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Topic poll

“Which one are you buying”

  • CE 181 votes
    18%
  • LE 529 votes
    54%
  • SE 66 votes
    7%
  • None 209 votes
    21%

(985 votes)

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Topic index (key posts)

60 key posts have been marked in this topic, showing the first 10 items.

Display key post list sorted by: Post date | Keypost summary | User name

Post #34 Feature matrix listing differences for each edition. Posted by Dallas_Pin (1 year ago)

Post #414 GNR Manual - link to JJP site Posted by knobstone (1 year ago)

Post #434 Full Song List Posted by Concretehardt (1 year ago)

Post #755 TECH: PLAYFIELD. Guitar Neck Lock Release tip Posted by kermit24 (1 year ago)

Post #1017 TECH: LIGHTING. Troubleshooting spot light motion issues Posted by wdbthree (1 year ago)

Post #3837 How to use jukebox mode Posted by kermit24 (1 year ago)

Post #5052 TECH: PLAYFIELD. Shooter rod power. Change barrel spring. Posted by WannaPinball (12 months ago)

Post #5235 Scorbit jjGnR integration FAQ Posted by jsa (11 months ago)

Post #5335 Raised small circle inserts on the continents on new playfield Posted by tmfeuerh (11 months ago)


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390 posts in this topic match your search for posts by ltg. You are on page 1 of 2.
#114 1 year ago
Quoted from mechslave:

Wow. I am trying to remember if this was the Locomotive show or not?

LTG : )

#138 1 year ago
Quoted from Coindork:

The real question we should be asking is “when does ltg get one?”.
Can’t have enough tech support.

Why thank you.

No idea. Very soon would be nice. So I can get my nose under the hood before any calls on it.

Shouldn't be anything major. Where's the leg bolts ? Back box key ? Loose connector ? It would still be nice to go look and be sure.

LTG : )

#140 1 year ago
Quoted from Pinball-NJA:

Any idea if you can buy the topper separately? Has this happened with other JJP titles?

For the CE ? No.

LTG : )

#142 1 year ago
Quoted from Pinball-NJA:

Do you have any info on the Coma lock?

Sorry, no. First I heard of it was today.

LTG : )

#208 1 year ago
Quoted from insight75:

I just went through all of the JJP GNR threads here and counted all those that indicated they are in for a CE......Total is 987497535.

That figure include distributors who ordered X amount of each of the three models ?

LTG : )

#211 1 year ago
Quoted from Scribbles:

LTG, what brand/type of rubber does JJP use in their machines? Thanks!

I believe silicone starting with Dialed In.

Others may chime in if they've seen something different.

LTG : )

#260 1 year ago
Quoted from Spelunk71:

it’s sad to see him tossed to the curb from his own company.

We don't know that he has. He's in NJ. And travel restrictions may be involved. For his health or get quarantined somewhere.

I'd love to see him part of the excitement. Attempting his patented Guarneri cartwheel. Promoting the game.

Hopefully he'll pop up somewhere in all of this. Even something streamed.

LTG : )

#264 1 year ago
Quoted from BallPin:

Look at the background at 1:16 in the video...Brand New POTC

Give it up. As far as I know never happening.

That game likely was a showroom model in NJ and was shipped to Chicago for the showroom there.

LTG : )

#337 1 year ago

Congratulations ! Couldn't happen to a nicer Dave !

LTG : )

#595 1 year ago
Quoted from kermit24:

2. After a a couple days, the spinning record became wobbly. Just needed to tighten the screw under the PF.

If anyone has this screw fall out. Please be sure and find the washer and get that back on there too.

LTG : )
Disclaimer : Yelobird Thank you for the help on this one.

21252ee9cc041785355e6bbcec9ebdf53998cf53.jpeg (resized).jpg
#738 1 year ago
Quoted from Stags6969:

Can't see it on JJP website

They've been busy. It should be up there soon.

LTG : )

#813 1 year ago
Quoted from jandrea95:

With all due respect, why on earth would you think they didnt have a warranty?

When dealing with tech support. I've found many people aren't aware of it. Or don't read it or misunderstand it.

From any manufacturer, they are often surprised the warranty is parts not labor.

LTG : )

#1032 1 year ago
Quoted from flynnibus:

New LE here had the spinning disc sink after about 10mins

Is adjustable under the playfield. Loosen big nut, screw it higher or lower. Retighten it.

LTG : (

#1048 1 year ago
Quoted from delt31:

I've seen and now read about this spinning disc issue, where it falls in, a number of times.

As a soon to be new owner, what should I do or check for to ensure this doesn't happen before I play it?

Shouldn't be a problem. Some of the first games there is a screw/washer below the playfield holding the spinning disc down. On some of the first games it came loose. Fixed in production.

Easy to check. Look at the parts diagram in the manual. You can download it from the website.

LTG : )

#1167 1 year ago
Quoted from Pinball-Obsessed:

Mine recognizes the 1st 2 balls then not the third or fourth (or any after I think).

Tests - Switches - Matrixed - 3rd and 4th switch working ?

Then check for loose wires, if optos - are they still in place ?

LTG : )

#1169 1 year ago
Quoted from kermit24:

These are the non mechanical sensors.

Thank you. Not having the game yet, I didn't know that.

LTG : )

#1171 1 year ago
Quoted from kermit24:

I figured. Happy to help until you get one in hand!

Don't know if or when that is happening.

I've got to stay out of the GNR threads. My help isn't much good, but I hate to have people wait for help if they don't have to.

LTG : )

#1240 1 year ago
Quoted from Pinball-Obsessed:

I fear I might have to disassemble and lift that upper playfield.

If you have a broken wire or connection for both of them, you might have to.

LTG : )

#1252 1 year ago

It's on the website - https://www.jerseyjackpinball.com/support/ under Downloads - Under Guns and Roses.

A Delta update. Follow instructions that are there if you haven't set your game up for the wifi update thing yet.

A Delta update is easy and fast.

Enjoy.

LTG : )

#1267 1 year ago
Quoted from VividPsychosis:

Any recommendations for the center scoop? I had the game a week. Use to go to the left flipper every time. Now it’s just sdtm every time.

Try going into Settings - Coils - make it a little stronger. See if that helps.

LTG : )

#1380 1 year ago
Quoted from PtownPin:

I think the guy makes shit up

You mean one of the JJP tech guys ?

Who has been at the factory and has a game ?

LTG : )

#1496 1 year ago
Quoted from Yelobird:

Never had this happen to date. Might tell us how you leveled game

Check the playfield itself in a couple spots. Be sure the game is level left to right first. Then at least a 6/12 degree pitch.

Make sure the playfield hangers that slip into the lockdown bar receiver are straight. And that the playfield is centered in the cabinet.

You might post a picture too. Others with a game can compare to theirs.

LTG : )

#1503 1 year ago

I don't have a game to check. Maybe someone else can help.

The drumstick should maybe be a little closer to the cabinet side.

Please put a tape measure next to yours and post distance here, so others can check.

LTG : )

#1505 1 year ago
Quoted from Pinball-Obsessed:

Here’s a pic of the spacing on mine

Yours looks a little closer to the cabinet wall.

I wonder if the screws can be loosened and the two drumstick assembly moved to the right ?

Scribbles check the screws carefully. If locknuts below them, it would be a bigger job to move them to the right.

I don't have a game to check for you. Sorry.

LTG : )

#1511 1 year ago
Quoted from Scribbles:

SUCCESS!! While checking the screws that secure the brackets to the playfield, I pulled and felt/heard a pop noise. Not a bad one. It seems the upper bracket that holds the drumsticks was bound up under a plastic which was pulling the sticks away from the cabinet wall. Once I freed the bracket, the ball now cannot rest against the wall. Hard to see, but heres a pic.

Excellent.

I just checked. And the three screws could be loosened or removed. According to page 103 in the manual. No nuts below. Not necessary now.

LTG : )

drums (resized).jpg
#1513 1 year ago
Quoted from Scribbles:

Thanks for the help and suggestions everyone!

Glad you can now enjoy your game. And huge thank you for posting what you found to fix it !

LTG : )

#1611 1 year ago
Quoted from voigtstr:

First pinball! Hello Pinside!

Hello Back !

And welcome my friend !

LTG : )

#1632 1 year ago
Quoted from fooflighter:

Are there any sound settings in JJP pins where you can tweak the speakers, such as equalizer settings, crossover frequencies etc?

I don't have a Guns & Roses to check. In other JJP games, there are audio settings in System Settings.

LTG : )

#1636 1 year ago
Quoted from Chambo:

Not that I’m counting, but this might be the 30th time that Lloyd has casually dropped into Pinside conversation that he doesn’t have a GNR yet

Sorry about that. I do tech support for JJP. And try to help where I can. Right now with no game and only a partial manual. There are things I can't do or check. And by posting that people know I'm limited right now as far as posting, email, PM's, even stopping in my business.

And hopefully the person I'm trying to help. If they need more help then they have to turn to JJP for help.

LTG : )

#1642 1 year ago
Quoted from Pinballomatic:

If by casually you mean “with all the subtlety of a speeding train” I agree.

Sorry. Didn't mean to, and I won't in the future. It's tiring getting calls and other contacts, and there are things I can't take pictures of or check.

Quoted from Chambo:

Machine or not, you are still doing a brilliant job!

Thank you. For now I'll go back to the other JJP game threads and stay out of the G&R threads.

LTG : )

#1765 1 year ago
Quoted from Motorcitypinball:

So looks like for starters I need a new coil.

Check the transistor that drives it. It is likely bad.

#1837 1 year ago
Quoted from Yelobird:

That’s normal on every game. The centering depends on how you choose to level your game. That’s why the brass ring is made to be pliable so after you level you bend it to center on the rod.

The brass ring can be moved by loosening the screws, or even moving one screw. The hanger can be bent or twisted too. To get the plumb bob centered.

You can even remove one wire from the hanger or ring and tape it off and tuck it into the nearby wires. The plumb bob tilt always comes up in error. In settings turn off the tech alert and credit dot. If you hit the enter diagnostic button, you still see any errors, including the plumb bob that isn't working, ignore that one.

LTG : )

#1844 1 year ago
Quoted from Yelobird:

Trust me, you do Not want to actually SEE #LTG lol.

Listen here Quasimodo, you once won an ugly dog contest because they had to allow two legged entries.

LTG : )

1 week later
#2155 1 year ago
Quoted from Pinball-Obsessed:

Does your mini playfield flipper line up with the cut out for the mini flipper or is it off a little like mine???

You probably want to loosen the pawl a tiny bit and move it and retighten the pawl.

LTG : )

#2177 1 year ago
Quoted from nicoy3k:

just got my game, are the flippers supposed to point up a little or should they be flish with the lane guides?

I like flush with the lane guides. Set them how you like. Play some games and see if you like how it plays where they are at.

Quoted from nicoy3k:

What incline do you guys recommend? 6.5?

I'd go with that. Then more or less as you experience the game play, set to your liking.

LTG : )

#2180 1 year ago
Quoted from adamross:

Also this weird black matt was inside the cabinet. Oops.

Forgotten to be removed during manufacturing. Lays on playfield to protect it when things are being assembled.

Quoted from adamross:

Although flipper buttons literally just fell out, no screws to secure?

No sheet metal nuts laying inside the cabinet that holds them down ?

LTG : )

#2182 1 year ago
Quoted from LTG:

No sheet metal nuts laying inside the cabinet that holds them down ?

They look like this.

https://www.pinballlife.com/pal-nut-metal.html

LTG : )

#2186 1 year ago

From post 2156

LTG : )

GNRFlipper (resized).jpg
#2191 1 year ago
Quoted from Scribbles:

Someone must have been having a rough day at work

Not always. The assembly line workers are most likely not pinball enthusiasts and are human and can miss a step. And a flipper button pawl nut would be easy to miss on final inspection with the leaf blade switches in the way and you can't see the pawl nut too good. And when the flipper button is first pushed in, it kind of sticks there.

adamross if your are missing the two screws and pawl nuts. Please send Pinballomatic a PM and he can fix you up.

LTG : )

#2192 1 year ago
Quoted from Yelobird:

Can we assume Mr #LTG finally got a game to provide service

You do have a sense of humor.

Quoted from Yelobird:

Or are you getting creative with recycled forum images?

This. I try to help anyway I can.

Quoted from Yelobird:

I'm going to start sending you questions on Random misc wiring and mechs Under the playfield! lol

I would.

LTG : )

#2193 1 year ago
Quoted from Yelobird:

Mine is even with the guide. Sorry, LTG only has the support images We provide him

Thank you, and everyone for their help.

LTG : )

#2211 1 year ago
Quoted from Yelobird:

Should be two nuts holding it on from the back.

The flipper base plate should have where these screw into threaded.

LTG : )

#2213 1 year ago
Quoted from nicoy3k:

i have the nuts, when I put it back there is just a lot of resistance when I move the flipper, like its not alinged properly.

See the picture. If these broke off of your flipper base plate. Get a new one. Trying to put nuts on there is part of your alignment problem.

LTG : )

DSC00376 (resized).JPGDSC00377 (resized).JPG
#2214 1 year ago
Quoted from Scribbles:

Coil stops don't screw on, not any ive ever seen.

2 allen head screws ( 5/32nds ) and one lock washer on each one, hold the coil stop to the flipper base plate.

Now you've seen one.

LTG : )

coilstop (resized).jpg
#2217 1 year ago
Quoted from nicoy3k:

solved it, my flipper bat was a little low so it was not aligned when the coil stop was fully screwed in, video helped! thanks

Excellent. If the threaded nuts were still fixed into the flipper base plate, that would have been my next suggestion if it was binding. Glad you figured it out.

I use a 10 inch long allen wrench to torque those in. ( with the lock washer if you found them )

LTG : )

#2220 1 year ago
Quoted from nicoy3k:

the callouts lowering the music volume is annoying- any way to disable this?

There are settings you can adjust in Settings - System - scroll through them to Sound. Page 36 and 37 in the manual, which you can download from the website.

LTG : )

#2223 1 year ago
Quoted from Tdavis7965:

This happened to my right upper flipper too. Lost all function within the game, luckily everything dropped into the cabinet and was easy to reinstall. You may want to check other parts on the bottom and properly tighten, as my bottom flippers were also loose.

Mostly check flipper coil stop allen head screws. On any manufacturer using already assembled flipper base plates with coil, bracket, coil stop, EOS and EOS bracket with a spring on it. JJP, CGC, and AP.

LTG : )

#2230 1 year ago
Quoted from Scribbles:

I misunderstood the question. I thought he meant the button on the coil stop came off, not the whole darn L bracket....lol. My bad.

They can break off.

Not a problem. You were trying to help. And that is always a good thing.

LTG : )

#2272 1 year ago
Quoted from adamross:

Thanks yelobird I'm not clear on how to reassemble the bolts below the disc, can you please take a look at this and compare to yours?

Looks like you have an extra brass piece on yours next to the screw. Check the manual, maybe it doesn't belong there or goes on top.

LTG : )

gnr (resized).jpg
#2299 1 year ago
Quoted from blowback1976:

So far only issue is the lockdown bar is super tight to take off and put on,

The two brass screws on top of the lockdown bar receiver - you can turn them to loosen or tighten the lockdown bar.

LTG : )

#2381 1 year ago
Quoted from Tdavis7965:

Can anyone share their adjustments?

You might want to straighten the wire arm on your shooter lane switch.

LTG : )

shooterlane (resized).jpg
#2384 1 year ago
Quoted from Blindseer:

ltg We have had balls stuck on the guitar pick spinners on our location GnR SE. Have any other operators expressed this issue?

I haven't heard any. Maybe a drop of oil or super lube on the spinner arms where they go into the holder.

LTG : )

#2453 1 year ago
Quoted from Blindseer:

LTG can you guys put in a way to cancel a song start in case you want to increase song level?

Maybe reach out to pinball_keefer ?

LTG : )

#2676 1 year ago
Quoted from Pinball-Obsessed:

But can someone here post a pic of their LE numbered plate on your machine so I can compare?

Did you try the screws where the yellow arrows point ?

LTG : )

98c74a26e1e65444bb9c94a76ac9e1da4211b749.jpeg (resized).jpg
#2711 1 year ago
Quoted from noob-a-tron:

I think you can turn the power up on the flippers, i played it and was told it can be adjusted is this correct?

Settings - Coils - find it there.

LTG : )

#2717 1 year ago
Quoted from Eskaybee:

But, I wonder why JJP defaults their flippers so weak?

I've always suspected at the factory their power is a bit higher. Example 115AC instead of 110AC. So on the test line flippers are fine.

Which is why they made many of the coil powers adjustable.

Hard to plan for operators not setting them up right.

LTG : )

#2728 1 year ago
Quoted from rwalters21:

is it possible to transfer warranty on a new slightly used game? I just bought a low play SE yesterday which is maybe a month old, but the original owner registered it already.

No. Warranty is for the original purchaser only.

LTG : )

#2899 1 year ago
Quoted from rwalters21:

do share please ha

In Settings - Game - scroll way down.

LTG : )

#2901 1 year ago
Quoted from manadams:

Do we report bugs in this forum or somewhere else?

Maybe send a PM to pinball_keefer

LTG : )

#2936 1 year ago
Quoted from nicoy3k:

What’s everyone’s favorite song/light show?

Favorite song Welcome to the Jungle favorite light show Live and Let Die

LTG : )

#2952 1 year ago
Quoted from rwalters21:

how do u access it?

Please go into Settings - System - scroll down a lot.

LTG : )

#2999 1 year ago
Quoted from rwalters21:

my spinning disc keeps dropping and needs the height adjusted again. any tips out there to keep it at playfield level long term or is it just the nature of the beast?

Is the kind of round plastic piece that secures it still there ? Usually crank that tight and that does it.

Page C-56 in the manual item #8

If you need the manual you can download it from jerseyjackpinball.com under Support under Downloads under Pirates

LTG : )

#3003 1 year ago
Quoted from rwalters21:

it just starts working itself out,

Maybe a dab of hot glue, finger nail polish, or paint, on the threads at the bottom, to stop it from unscrewing ?

LTG : )

#3060 1 year ago
Quoted from Yelobird:

Seems (assumed...) like most manufacturers they are on a mega load to Europe and other countries container fill. In the US they can spit out 4-5 and ship but for overseas they tend to do large scale shipments. Just a guess..

No idea of what manufacturers do these days.

Prior to Williams closing. Manufacturers shipped over seas first. They would then arrive about the same time as ones in the USA with the delay in over sea shipping.

LTG : )

#3064 1 year ago
Quoted from PtownPin:

maybe they've stopped all production

No.

LTG : )

#3065 1 year ago
Quoted from Yelobird:

I heard LTG Loved his GnR and is hoarding ALL of them for himself!! lol

Just hoarding mine all to myself.

LTG : )

#3067 1 year ago
Quoted from PtownPin:

How do you know?

ESP. Extra Sharp Peepers.

That and pictures on Facebook of the assembly line.

Quoted from PtownPin:

Did they tell u something they haven't told their customers?

I'm not a customer.

LTG : )

#3070 1 year ago
Quoted from Yelobird:

You have an AWESOME holiday Mr and don't just work all day!

You too my friend !

LTG : )

#3076 1 year ago
Quoted from Dr-pin:

Depends of what you mean by overseas?

Boat on ocean type stuff.

Quoted from Dr-pin:

Europe is closed pinball-wise, due to trade wars. Distributors doesnt even sell new games, unless old games in stock.

Hence my comment "no idea what manufacturers do these days". I was giving an example from years gone by.

LTG : )

#3137 1 year ago
Quoted from moat-pin:

2- tried everything under sun to do usb update for new code, followed instructions to a letter won’t take

Try a different USB stick. 8GB to 16GB.

Only thing available is for Full Install. Be sure you followed the full install instructions. Download unetbootin, download 1.08 ( if you used USA mirror, maybe try EU mirror. Open unetbootin, use that to load the update on your USB stick. Game turned off insert USB stick, turn game on. It runs itself, tells you when it's done. Turn game off. Remove the USB stick, turn the game back on.

You may have tried all this, I'm just trying to help.

LTG : )

#3143 1 year ago
Quoted from mrs_mezelmods:

Just did a code update, played a couple games and suddenly the main LCD is gone dark. Checked connections on screen, no dice.
Any suggestions ltg ? (LE version)

Unhook the data cable to the monitor and plug into another monitor. Then you'd know monitor or cable/data issue.

If data, you could try reloading a full install to see if it comes back.

LTG : )

#3189 1 year ago
Quoted from Bearcat:

So, how I am supposed to sleep tonight if the great, “when should a game go into your collection” issue remains unsolved?!?!

You aren't. While visions on GNR's dance in your head.

With apologies to Clement Clark Moore.

LTG : )

#3227 1 year ago
Quoted from screaminr:

micro have changed their process and will have a hole underneath where the apron goes , and will screw in a post , to see if there is pooling .

Sounds like Williams when they had the insert under the apron for their scratch test to check the diamond plate.

LTG : )

#3230 1 year ago
Quoted from pins4life33:

I have to say I am pretty disappointed with the lack of communication from JJP on our GNR machine.

Please give Barry or Steve a call.

LTG : )

#3232 1 year ago
Quoted from pins4life33:

We are having a serious resetting issue on location

A few thoughts if you haven't tried. Unplug the camera and try it. Reseat the SSD cables both ends and be sure they are on tight. Try installing a fresh download of the operating system. If you tried that from the USA mirror, try the EU mirror. And put a meter on the power supply, see if power drops when it resets.

LTG : )

#3314 1 year ago
Quoted from pins4life33:

even more frustrating as JJP still hasn’t gotten back to me

Please keep calling. Barry, Ken, or Steve.

LTG : )

#3424 1 year ago
Quoted from daley:

I am having a frequent issue of after the knocker goes off my left tweeter speaker is going to complete static.

In the backbox first I'd turn the game off. And clean any RCA connectors for audio. Be sure they are in tight.

Quoted from daley:

How do I actually get access to the tweeter, since its in an enclosure at the top of the head, if I want to re-solder the wires?

Two screws hold it on. On either side of the name plate. Careful of wires if you remove it.

LTG : )

#3465 1 year ago
Quoted from KevinG:

Found a pair of wire cutters in the cab of my GnR. Didn’t someone else find tools in there cab?

I know an occasional signed poster was a bonus. I didn't know tools were too !

LTG : )

#3547 1 year ago
Quoted from DylanFan71:

The Spaghetti Incident?

I forgot to check the one in my game.

It's this.

LTG : )

GNR (resized).jpg
#3606 1 year ago
Quoted from kermit24:

Anyone grab any merch today?

I am going to grab a banner when I'm open again.

LTG : )

#3652 1 year ago
Quoted from Skyemont:

I’m just frustrated guys.

Heck I'm frustrated. Finally get the game. After doing tech support on a game for over a month that I haven't even touched yet. Hope it helps business in a crappy year. Two weeks after I get it I'm shut down again. Beautiful game sitting there and no one can play it until December 19th ( or later ).

LTG : )

1 week later
#3945 1 year ago
Quoted from Pan94:

Found a nice souvenir from the assembly line workers.

Quoted from Dallas_Pin:

I’d send it back ... not sure if it’s like an auto shop, but often techs buy their own tools. Usually they are the higher end (SnapOn, Mac) and this time of year can be hard.

Yes. Please send it back. Doesn't look like a cheap shop tool. Looks like it belonged to a person.

LTG : )

#3947 1 year ago
Quoted from 80sMan:

If anyone wanted to see what the lighted pinball mods 3d hologram topper on a GNR looks like, here you go.

Wow. That is amazing. Thank you.

LTG : )

#3951 1 year ago
Quoted from Yelobird:

Ok, belonged to a person vs say a robot? lol

No, I meant to a person, not owned by the company.

LTG : )

#3970 1 year ago
Quoted from Ponzie:

1. The rollover on the GNR inlane seems to be really high or perhaps a bit bent, balls sometimes get caught on it (like the photo attached).

Adjust it a little lower.

Or I had one on Willy Wonka that really stuck up. So I took a fiberboard spacer from an old leaf blade switch stack and put it between the switch bracket and the underside of the playfield. Worked great, no more stuck balls, and didn't have a negative effect on the switch action.

LTG : )

#4010 1 year ago
Quoted from bridgeman:

What’s the thoughts with JJP?

I'd have new ones handy in case they magnetize quick.

Quoted from bridgeman:

Either any particular protecters or cleaning?

I like to clean the easy to reach areas and give it a coat of wax and let it rip.

LTG : )

#4026 1 year ago
Quoted from Maiden:

Ball is getting hung up on the auto plunge often and multiple balls are getting stuck in there during multiballs. Thoughts? Seems like it should be an easy adjustment. Also had a small issue with my shooter rod not plunging the ball hard enough. Turns out the whole shooter rod assembly was loose and tightened the 3 screws that hold it on and now that is much better. Just need to figure out how to prevent these balls from getting stuck on the side of the auto plunge.

Plunger tip sticking out too far ? Ball hanging on side of shooter lane switch - is it too high ? Playfield hangers bent and not straight up and down and playfield isn't sitting in the cabinet quite right ?

What is the ball hanging on ?

LTG : )

#4097 1 year ago
Quoted from Maiden:

1) How long does it usually take for JJP to offer the printed manual?

I don't think they are doing printed manuals anymore.

LTG : )

#4141 1 year ago
Quoted from allsportdvd:

Are the manuals in full colour throughout? This is my first JJP and I always get the original manual for my games too

WOZ, Hobbit, Dialed In, and Pirates, are. Willy Wonka and Guns & Roses only have the on line manual which you can download from jerseyjackpinball.com under Support under Downloads under the game you seek.

Maybe put the download on a USB stick and take it somewhere and get it printed out and bound ?

LTG : )

#4210 1 year ago
Quoted from ellips6:

Can someone please provide the exact measurements of the Box without the pallet?

57” x 29 3/4” - box is square and 57 inches high.

LTG : )

1 week later
#4489 1 year ago
Quoted from Looprunner:

This is my first JJP game so I honestly don't know If they have a history of issues when you turn up the flipper power.

Any pinball machine has risk if you crank up flipper power. Break stuff, or early wear on flipper mechanism.

But you have to be able to make your shots. So strive towards making your shots but not sending the ball out the rear of the game.

Go into Settings - Coils - and increase the flipper strength for that flipper a little at a time. Get it to where you think it plays great. Stop there. Call it a day. Start playing and enjoying your game more.

LTG : )

#4506 1 year ago
Quoted from PinHigh1:

I initially see a dialog box that says HDMI appear over top of the guns and roses logo...and then it goes to a BIOS screen showing running commands/files loading etc...then eventually the start game home screen appears. Normal?

Normal.

LTG : )

#4595 1 year ago
Quoted from cybevenom:

CE's on the line. they even tossed in an Eric.

Maybe he'll be one of the surprises people find in their game ?

LTG : )

#4597 1 year ago
Quoted from romulusx:

For tech support?

No. To help drink your beer.

LTG : )

#4643 1 year ago
Quoted from TaTa:

What is this?

There is one on the WOZ too.

LTG : )

#4681 1 year ago
Quoted from daley:

1. Can someone share a pic of the switch at the end of the inner loop.

Yours is bent up way too much.

Should be flatter. Check in Tests - Switches - Matrixed. Roll a ball back and forth through it. Adjust so it registers in both directions.

LTG : )

DSC00444 (resized).JPG
#4800 1 year ago
Quoted from Yelobird:

The thread is being overrun by Cats!!! lol

LTG : )

catthing2 (resized).jpg
#4817 1 year ago
Quoted from Vitty:

Am I missing a post here?

No.

LTG : )

#4856 1 year ago
Quoted from paulbaptise:

Is this post atop the plastic correct? We had a broken rubber underneath but do not see how it attaches only around the two posts. It seems like this post attached to the top of the plastic should be underneath.

These pictures may help.

LTG : )

DSC00445 (resized).JPGDSC00446 (resized).JPG
#5062 12 months ago
Quoted from mizzou:

The left sling just goes off rapidly and at random.

Turn the game off. Remove the plastic over the sling shot kicker and leaf blade switches. Pull on the rubber ring around the posts, so you have equal pressure on all sides, not tight on the kicker/leaf blade switch side. The leaf blade switches - front long one should be resting on the rubber ring, not pushing it or away from it. Shorter rear one should be close enough so the slightest ball hit triggers it, yet vibration doesn't. There are two leaf blade switches, one each side of the kicker. At least one needs a little adjusting. When bending forward or backward, get as close to the fiberboard spacers as you can.

LTG : )

#5123 12 months ago
Quoted from nicoy3k:

How about WiFi update?

Your game would be getting it from there.

LTG : )

#5213 11 months ago
Quoted from nicoy3k:

Is there a code update available? I am still on 1.08 and nothing appears when I check for a new update

Not yet. Posted recently 1.12 should be up soon.

LTG : )

#5216 11 months ago
Quoted from kermit24:

Define “soon”

Other JJP posted it. So no idea of an exact time frame.

LTG : )

#5217 11 months ago
Quoted from Skyemont:

I have 1.12 Lloyd!

Color me jealous.

LTG : )
Disclaimer : Don't know why I'm not testing it.

#5258 11 months ago
Quoted from kermit24:

Just downloaded 1.12 for my LE.

Where did you download it from ? It's not on the website.

LTG : )

#5260 11 months ago
Quoted from Shredso:

I just updated mine using wifi in the game.

Thank you. That's neat. I just updated mine.

LTG : )

#5292 11 months ago
Quoted from attack7:

Could be a bad WiFi dongle. I swapped in another and it fixed the problem I was seeing (which was very much like this)

A couple other thoughts. Be sure the cable by the cash box is lugged into the motherboard. Or try plugging the dingle into a spare USB port on the motherboard.

LTG : )

#5317 11 months ago
Quoted from drfrightner:

be interested to learn if your machines automatically updated,

You need to do it. Game turned on. Go into Utilities - find the update part and do what the screen says. Sit back and watch. The game does the rest.

LTG : )

#5325 11 months ago
Quoted from Looprunner:

I downloaded the update and now I get 1,000 points every time I hit the flipper. I don't believe that happened before. What am I missing?

Update: it did it for two straight games and then stopped. Very odd.

If it starts again. Please go into Tests - Switches - Matrixed and bang on playfield. See whet switch registers on the screen, it's touching or too sensitive.

LTG : )

#5333 11 months ago
Quoted from Ponzie:

Starting to get concerned...
It has been well over 30 mins since the download finished...

Worst case scenario. If it kills the game. On the website there is a full install of 1.12 you could start over with.

LTG : )

#5336 11 months ago
Quoted from Ponzie:

boot from a USB?

Full instructions are on the website to do a full install. Follow them carefully.

LTG : )

#5365 11 months ago
Quoted from eagleeyemma:

And how would I go about getting a new stickers for the center of the record?

Call Barry at JJP.

LTG : )

#5376 11 months ago
Quoted from Eskaybee:

Tech Question: I Need to raise my slash spin disk a hair. Is there an easy adjustment for that? Is it just tightening the screw underneath?

Loosen ( unscrew ) the big white disc with the knobs. Use the screw to raise or lower. Then retighten the disc with the knobs.

LTG : )

#5380 11 months ago
Quoted from Pinballomatic:

I'm just backing it up with an unneeded drawing

Drawing helps. The more help the merrier !

LTG : )

1 week later
#5685 11 months ago
Quoted from zaphX:

Strange you mention it as we find it's one of the more difficult games to tilt.

Mine is impossible to tilt. Of course the tilt isn't hooked up. JJP games usually involve nudging. Customers know to not abuse and that they can nudge.

LTG : )

#5752 11 months ago
Quoted from shokel328:

then shipping over to Israel so it should be here just in time for my birthday end of March. Good chance I’ll keep it wrapped for a couple days, til it’s birthday weekend time.

Have a great Birthday !

LTG : )

#5764 11 months ago
Quoted from PoMC:

installing it now

Me too.

LTG : )

#5769 11 months ago
Quoted from Shredso:

My game has been stuck like this for about 15 minutes. Attract screen is working, but the bar hasn't moved in a long time. Should I restart?

The 1.13 is a full install. I'd wait it out. It is grinding through some large files.

LTG : )

#5778 11 months ago
Quoted from Skyemont:

Lloyd any idea on time frame? Mine has been loading for 45 minutes and the bar has not moved.

Mine stuck too.

Quoted from fnosm:

To get an idea of what your machine is dealing with go to JJPs website and try to download the update.
My guess is that so many of us are pinging that server that it is probably running into bandwidth issues.

This ?

LTG : )

#5782 11 months ago
Quoted from Nemotheeskie:

Mine took almost an hour to download and install.

It is a full install. 1.12 before was faster, a delta update.

LTG : )

#5799 11 months ago
Quoted from Shredso:

I thought full updates on JJP wiped everything.

They should save them. Won't save an image if you have one in there.

LTG : )

#5818 11 months ago
Quoted from Leo13:

I wonder if the game reboots automatically after the update and because the USB stick being plugged in, re-start over and over again with the update.

No, when it's done the screen will say to remove the USB stick and reboot the game.

LTG : )

#5820 11 months ago
Quoted from SpinnerAddict:

I started my update at noon. Its sitting on finishing update for the last 4.5 hours. Any ideas?

WiFi update ? If so try again.

It is a full install and can take a long time.

LTG : )

#5831 11 months ago
Quoted from SpinnerAddict:

Anyone point me in the direction to plug it in?

Left rear of cashbox. Unplug the blue tooth dongle from the cable. Plug it back in when you are done.

LTG : )

#5945 11 months ago
Quoted from John1210:

But the current code still says 1.07.

Have I missed an install step

If it says 1.07, then the update failed.

If doing WiFi follow what the screen says carefully.

I wonder if the game is trying to do the short 1.14 instead of the Full Install of 1.13 ? If so try the old fasioned way to do the 1.13 full install.
LTG : )

#5989 11 months ago
Quoted from punkin:

i'll have another look at it and pull it all to bits today. My eyes are not very good, plus i know little about these things.

Compare it to the other side.

LTG : )

#6024 11 months ago
Quoted from screaminr:

Is the part number in the manual ?
I don't know if this helps but this is what I found on my Hobbit .

Cabinet Parts.

Page C-3 in the Hobbit Manual :

18-0005-00 flipper leaf switch single
18-0005-01 flipper leaf switch double

Same thing in GNR

LTG : )

#6039 11 months ago
Quoted from punkin:

I'd be happy with switches that have proper contact pads instead of 'crappy spot welds'.

https://www.pinballlife.com/williamsbally-flipper-leaf-switch-double-contact.html

https://www.pinballlife.com/williamsbally-flipper-leaf-switch-single-contact.html

These are for high power switches. So when you get them, the first time file them clean.

LTG : )

#6043 11 months ago
Quoted from punkin:

Thanks Lloyd, they look different, but they will fit?

They should. Williams style basics.

LTG : )

#6101 11 months ago
Quoted from punkin:

Can't even get it to boot up now.

Have you followed the Full Install instructions on the website carefully ? USB stick formatted to fat 32, nothing else on it. 8GB to 16GB. Download unpate, download unetbootin. Use untebootin to install the update on USB stick. Turn game off. Plug USB stick into the USB cable by the cash box. Turn game on. The game then loads it. When done the screen says update successful, remove USB stick. Reboot the game ( turn the game off, wait 10 seconds, turn game back on. )

In attract mode, open coin door. Hit the Enter diagnostic button, lower right corner of the screen has what version software is in your game.

Trying to do a delta update on a full install won't work. If you didn't install the update on the USB stick right, it won't work.

LTG : )

#6103 11 months ago
Quoted from punkin:

I believe i did all that LLoyd.

If you downloaded it from the USA mirror, please try the EU mirror. Maybe you got a bad download.

Try a different USB stick if you can. The game might not like the one you used.

LTG : )

#6114 11 months ago
Quoted from punkin:

I have some new B/W switches and buttons coming for the flippers,

Maybe these pictures will help you adjust the leaf blades in your game ?

LTG : )

DSC00463 (resized).JPGDSC00464 (resized).JPG
#6120 11 months ago
Quoted from punkin:

but the flippers just don't work every now and then and it makes the machine pretty much unplayable.

Normally I wouldn't advise this. But since you have new flipper leaf blade switches coming. I'd take a fine tooth file and clean the part of the leaf blade that touches each other.

Those leaf blades resemble the self cleaning type, where the contacts meet. Kind of a cross pattern. I had the ones on the left side of my Hobbit were just a pain, occasionally not work. I gave in and filed them. Both directions as the contact went. Has worked fine ever since.

Also be sure you have solid connections of the wiring from each coil along their path to the I/O board and the connector there is on tight.

LTG : )

#6122 11 months ago
Quoted from Mancave:

Hi Guys can someone please tell me if this is the bill validator connector? (spare one in pic with blue wire, etc)

No.

LTG : )

#6125 11 months ago
Quoted from Mancave:

Cheers Lloyd, have you got a picture of which one it is please and wire colour/value?

I'd leave the bill validator harness alone.

The lights on the coin door are 12 volts. Tap into them for flipper button lights.

Or look online for a MEI 12 volt bill validator PDF manual, the pinout will be in there.

LTG : )

#6144 11 months ago
Quoted from punkin:

Another question Lloyd (or anyone else) if i may, is it the outside leaf or the one next to the button that operates the bottom flipper? Just so i know which one to concentrate on.

One closest to flipper button is for lowers. The one farthest away from the flipper button is for uppers.

LTG : )

#6184 11 months ago