If I’m being selfish (and yes I am), this is a blessing in disguise. It gets the band wagoners to jump off and go elsewhere leaving the real players stick around and enjoy one of the most epic games ever

You should be able to just take the nut off the post and then unscrew the post from the top out of the t-nut. Unfortunately you will have to take the upper playfield off to get the post off. I’ve done it. It’s not that bad. Just follow those instructions posted in this thread

Hoi LTG, I also own a Le and have the same problem. this happens almost every game...I calibrated the sensors but it makes no difference. can you help me please i don't know what to do anymore. I read that several people have this problem but no one seems to have a solution. thanks in advance for all the help

I read here there was a software update to 1.22 so I turned my game on for the first time in a few weeks, did the software update and now the pops aren't working. Any connection or just a coincidence? Any suggestions on what to check first? I went into the solenoid test and they didn't fire manually but the switch tests register the ball.

Have you found a solution

I have calibrated the sensors a few times but it makes no difference... do you still have this problem? this happens almost every game

I also notice that the plunger / coil of the left guitar pops without any ball.. I don't know if this has to do with this or is it just another problem.. do you have this too? thanks for any help

Have you found a solution

I have calibrated the sensors a few times but it makes no difference... do you still have this problem? this happens almost every game

I also notice that the plunger / coil of the left guitar pops without any ball.. I don't know if this has to do with this or is it just another problem.. do you have this too? thanks for any help

what do you mean by "new harness"? are you talking about the printed circuit board? that all looks good and I pushed the connectors again

I am having the same exact problem . I have been working with Ken @ JPP support (great guy btw) and we think the shooter lane OPTO board is bad. He sent one replacement but it was horribly defective and I had to send it back. I am waiting for another one now. One other fellow had the same problem and traced it back to a bad solder joint on a capacitor on the trough OPTO board which he was able to repair. I am hopeful that the expected new board will solve the problem . I hope all this info will be helpful to you.

yes, thank you for your response. it might be a good idea to open a new topic about this... it's not an isolated case and it simplifies the overview for everyone also for jjp

so what do i do best? register my game and open a ticket at jjp? because I really can't solve this myself

LE 1704 has been delivered. I ordered 12/16 through distributor.

05FEC6CE-0D5C-469B-AEC8-5969496FEFB8 (resized).jpeg

You’ll be rockin in the free world!

Please open a ticket on the website under Support. If more people report it, they'll track it.

I'm sorry I don't have a better answer for you.

LTG : )

^^^ theres at least 4 NIB LE with the same trough Opto issues in UK so far.
Seems to be a known issue..

I've replaced both trough boards, which were sent to me by Ken at JJP but they didn't help. I can make the issue stop by recalibrating the sensors but it'll ultimately come back after a few games. I haven't had time to go back in and troubleshoot it further, but I was told by another Pinsider that removing the plug from the skill shot area while the game was off was something to try. No idea if it'll work but can't hurt!

Cleaning the opto sensors on the board with IPA?

How are your playfields holding up? Did your playfields have the washer kits installed from the factory?

Our games will be arriving in Australia soon. Just deciding what to do and how to handle the situation.

thanks, i'll try that too

thank you ok i will do that tomorrow i hope my ticket gets to ken as he is already familiar with the problem

Re. the auto launch issue under discussion here, I installed BETA V10 hoping that it might help with the problem. It did not but it did create a whole new problem. I am getting an error message on the LCD stating that the CAB Board has a communications error. Apparently that is a known problem with that BETA version. I did refer it to the BETA team at JJP and I hope theycan create a patch to clear it. In the meantime I am stuck with it. The game still plays but the LCD is obscured by the error message. My suggestion is to maybe not install the BETA V10 until they fix the problem (probably in BETA V11 or some other iteration. Have fun!

Container arrived full of pins and anxious owners.
All LEs are May builds with March build playfields.
Washers and longer posts with t+ lock nuts fitted from JJP.
CEs are cheese
LEs are all starting to chip, mainly at the pop bumper posts.
Let’s just say owners are pissed off!

Thank you very much for the honest feedback, I really appreciate it.

I feel your pain, this has happened to us a few times. It is honestly one of the worst feelings as pinball is such a passionate hobby and it costs so much money to buy a game.

Hopefully JJP makes this right for all you guys.

Were there washers on the spots that have been pooling and chipping?

Finally nailed a 6 ball power chord jackpot and it was worth over 7,000,000!

They also seem to be a great way to resurrect a less than stellar performance on a song. The award besides points has been add a ball plus ball saver again for a short period of time.

*** I don’t always seem to get ball saver with power chord jackpots and I’m not sure what causes it to happen when I do.

Were there washers on the spots that have been pooling and chipping?

Yes. Black washers on the problem posts. I count 10 of the black washers and there are clear plastic washers under the sling posts. Haven’t had a chance to look at the underside of the pf yet to see if nylon nuts are there.

What sucks is JJP is still producing the pin! They will not stop. When it leaves the factory they know its a good chance the pins will have problems. I just can’t believe it!!!

I wonder what % of people are having issues?

So to be clear even if the washers have been installed owners are still having chipping and pooling issues?

mine is coming tomorrow!

Might post this on the beta thread
https://pinside.com/pinball/forum/topic/jjp-open-beta-program#post-6411677

Good thought. I did email the JJP BETA team about my issue but I will post here as well. Thanks.

Hi all. I am going to return my machine to the distributor, it has many problems, including those mentioned by the European colleagues, the manufacturing date is May, LE 1081.

The ball is thrown by itself, it is an intermittent problem with shotlane3.

The stage's left focus has a much wider range than the right and points downward. multitude of tears in the playfield on the posts, only with 80 games, unsoldered coil cables, power cable cover passed thread, the screws do not come out, even the handle was missing parts and came mounted sideways marking the arts and wood Now it is straight and the mark is very noticeable.

Only 5 LE have arrived in Spain and mine is the only one that causes problems. As a curious fact, mine has a different subwoofer mounted from the others, it is only 65w and 8 ohm, the rest is the normal 300w 4ohm.
Can you check this last? maybe the faulty consignment has that kind of subwoofer.

Sorry for my bad english

Yeah I’d take it back to the distributor, esp if you are finding odd/different parts installed

Yes. Mine came with washers and its gone past the washers.

This should lighten things up a bit

IMG_20210729_210144 (resized).jpg

Can you provide a link? If this is real this is another nail in the coffin for JJP. The bad publicity is killing them.

Came here to say if you think you don't have pooling around your posts you are probably and unfortunately mistaken if you have more than a handful of plays.
I have a newer build received in June 200 plays with clear washers on slingshot and some black washers pre-installed on posts. Those posts are fine.
However, any post not covered that takes direct hits off the flippers or pop bumpers has some level of pooling. I discovered this after removing the upper playfield to install all the cliffys. All of those posts near the pop bumpers had the issue. Lower playfield any post without the bigger plastic washer has the issue.
My advice like others here is to not play the game until all posts that can be hit directly from the pop bumpers or flippers have at least the PETG washers mentioned earlier in this thread. Sucks but that's what it is.

I don't see this as a nail in the coffin , just someone reaching for the heavens .
No harm in asking

https://www.gumtree.com.au/s-ad/mount-eliza/collectables/guns-n-roses-collectors-edition-pinball-machine/1278712875

He lives down the road from me , maybe I should check it out

No Slash is not living down the road of you But for 70k I would expect him to be dressed liek Slash

And just up from me

Another chipped playfield to add to the list. First one I noticed so far. GnR SE Dec. 2020 manufacturer date, around 100 plays so far.

3A6EF819-4605-4622-A924-287B43F4F4B0 (resized).png

BE21D2BD-8A38-49CA-A85E-D6EDCF465711 (resized).jpeg

Have wondered that myself. There seems to be a lot of affected playfields but I've also read multiple posts from December, March, and April owners that don't have any issues.

What's interesting on my July build game is that a playfield manufacturing date isn't stamped anywhere on the playfield. I looked all over for it. Game has all of the latest fixes and hoping that it doesn't have any issues. I should probably still remove the posts in question at this time and apply mylar squares while still under 50 plays.

For that price it better be slash's personal team edition pin.

FB813657-62BC-4977-93D3-DA0D2C5CABCC (resized).jpeg

Slow progress….

I would, my game is Dec. 2020 build and 99 plays with chipping already.

That's only about 14 plays a month.
Which of your pins do you play the most?

There's a great Spider-Man up for sale on our forum in UK.
Play-field is fantastic other than slight nic above the doc magnet
It’s probably had 30k + plays..... then you look at these NIB GnR PFs....
Depressing

My 1994 Addams Gold is perfect. 27 years old.

Its hard to say, I spend a lot of time playing around with Pinsound orchestrations and then I get focused on a specific game working on the new orchestration.