Quoted from Flipper_Ripper:Hey guys, so I have been talking to a few people and spoke with a couple lawyers, and one that specializes in class action suits. Heās willing to take it on, and says we have a solid case. I told him good, to know and Iāll sleep on it before going through with it. It actually costs me nothing in fees and I get āfinders feeā for starting the suit. So no risk to me. I donāt want to see JJP go through this, but may have no other option. They obviously do not want to make it right. Iāll give them some time to make a public statement about how they are going to make it right. Otherwise, if they donāt care, then I donāt care either. And for the JJP apologists, I donāt care that the lawyers will make millions. Itās either JJP makes millions and rips us off, or lawyers make millions and at least we get something in return. Either way customers have messed up playfield so no difference to them. JJP has had plenty of opportunities to make this right, and washers are not the answer. Ball is in your court JJP.
My post about this terrible idea from the faulty PF thread:
Nah. I don't think lawsuits or the threat of such are good for anyone at all. JJP just needs to be gently prompted to do what they should have done 3 years ago and dump Mirco, then make these owners whole by at the VERY LEAST giving them the option to buy an at-cost spare playfield from the new manufacturer 6 months or whatever from now. If they were doing what they SHOULD do, they'd be sending out after-Mirco PFs to affected owners gratis. But actual cost (I estimate around $300) would be better than the "you'll keep it and shut up about it or we're buying it back and no GnR for you" approach they're using at the moment. All I can think of is Hogbog has to be gutted *AGAIN* now that his SECOND masterpiece is tainted by drama (remember #Discgate, #TrunkGate, #PoolingGate?) . The guy can't catch a break.
But class action? I don't think that's the way. It'd be better for someone with an affected machine in or near Chicagoland to contact one of those consumer advocate reporters on the local Chicago news stations (a quick google search shows at least two stations have one) and turn them on to this mess on $13k machines that JJP seems to want their customers to eat. It'd make a persuasive story for their viewers and maybe help JJP get off the fence with Mirco for JJP's long term benefit. Doesn't cost anything and keeps greedy lawyers from fattening their coffers and making an even bigger legal headache for JJP no one wants or needs.
For the record, JJP has always done right by me. Making the WoZ lighting upgrade available to me at a discounted price even though I was a second owner and 5 years out of warranty as well as sending a new jjPtoC playfield when the NIB stock one had pooling and chipping issues similar to what's being seen (but worse) on jjGnR. Other, smaller warranty issues have always been handled well. It bums me out to hear that now they're telling similarly-affected GnR owners to pound sand when they CLEARLY have defective playfields. Hopefully this delusion is short-lived and they get back on the straight and narrow with a long-term playfield supplier change and some actual relief for affected users.
The "spare playfield at cost" option costs them NOTHING but some administration overhead. Why wouldn't they DO that? I think 99% of users affected would even be happy to wait while a manufacturer change is made as long as they know a new, non-defective playfield is coming even if they worst-case have to pay $300 for it.