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When I shipped games they kept legs on and wrapped the games. Two guys then move the game by hand. When I move a game, I always bring cardboard to lay down on concrete. That helps prevent damage when pivoting a game around when on the ground. I still got the nylon sliders damaged or come off. I just stick new ones on. Hard not to get some damage when moving pins.
Thought this wasn't that big of a deal in beginning but after seeing pics I change my mind. That's definitely an issue and should of been easily avoidable by the shipper. I guess it's not that big of a deal in the end but definitely devalues the pin. I would bring it up with the shipper and expect some kind of compensation.
Quoted from mbwalker:Not to discount what the mover screwed up, but the seller really should have done something to help prevent damage. If he wrapped in plastic, then all he had to do was to make sure the back-to-front was also wrapped, and stick a piece of cardboard between the layers as he was wrapping the back side. Make it 'idiot mover proof'. Would have alleviated all the stress the buyer's going thru right now. Even the four little gliders Stern installs are pretty much useless - they just pop out.
I'm actually surprised seller didn't do that. I'm picky with my pins even after they are sold. If one goes out the door, I sure as heck make sure every inch is wrapped when the buyer shows up to take it home, just as a courtesy.
OP - Did the seller plastic wrap the back?
If the shipper is a professional he should of taken precautions. That's their job. Imagine moving expensive furniture and have it show up like that. They should know the value of what they are moving and exactly how to move it without damage.
Quoted from mbwalker:If I was the seller, I wouldn't even trust a mover if he was a professional. I'd make sure the pin is prep'd correctly when it went out the door. Period. Even if I wasn't wrapping myself, I'd make sure the mover is prepping it correctly. Not to sound snarky jawjaw...it's just common sense for the seller (if he was really picky about his pins) to say "Protect the bottom." if he's standing there watching. If someone is sticking a dolly under a pin, also knowing it will be on the ground at some point, and ditto at the destination...yeah, it will get scratched if not protected. Sure seems like the seller had a chance to say something, but didn't. "An ounce of prevention is worth a pound of cure" comes to mind.
I would and have done the same to the games I shipped. I don't know the situation with the seller, though. Maybe he was not available or shippers moved the game to the truck first and then wrapped it. Who knows. Point I made was the seller cannot be held responsible. If someone showed up with a pickup and just threw the game in the back on a rainy day, seller cannot do much about that.
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Humble, TX