Prices? I can understand. We’re just in that kind of economic environment.
Customer service? It’s BS. No parts to help existing customers with dead games, but they can build new ones. And no one to help you at Stern when games are down. One shouldn’t have to rely on the community for tech support and parts…
For the modern era games, I was building my stern collection and was up to 9. I’m down to 6 and I’ve got 2 more lined up to be sold. I now have almost as many spooky titles and American. I have one on order and I’m very likely to buy galactic tank force. Customer service has been top notch at both - both talking to someone and getting parts. That goes a long way in my book and is why I’ve been transitioning my collection.
Unfortunately, I can’t part with my Deadpool or Jurassic park. I may have to keep munsters too because even if it goes down and I can get it back up…franchis Art is a joy to look at. And well, I made the mistake once of letting a ghostbusters go…and I won’t make that mistake again!