I use UPS. They will find a excuse to not even pay the $100! I learned many years ago to value at $100 & no more towards insurance. I had UPS drop the glass box in Florida destroying a glass many years ago. They disposed of it in a dumpster at the plant, said it was delivered (NOT!). When I filed a claim got nothing. Learned a lesson & moved on. Just like when UPS drove a forklift over the corner of a double playfield box.
The excuse they use is the engineered box did not have a burst stamp on it, like standard size small boxes. Guess what the producers of playfields & glass try to get a well designed box or sets made to survive the handling.
Here we usually have the same UPS driver, & Fedex is 50/50.