You never got them, you don’t pay for them.
(Topic ID: 294975)
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Quoted from TwinDavid:Why is the consumer responsible? The Supplier offered several methods of shipping as a SERVICE.
The consumer isn't responsible. The shipper bears the risk until the goods arrive at the customer's door no matter the reason they never arrived.
Your problem is the carrier is lying and you can't prove otherwise. It's still not your fault.
Have some empathy for the shipper too though. They didn't want the carrier to lose your stuff either. You could push them to push the carrier but for what? Weigh the likelihood of a better outcome vs the effort involved.
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