This whole concept is a bad idea. It is not a big deal to download code and transfer it to my machine, I don’t need a fancy subscription to to it. So let’s just take that away from the argument.

As an operator, this concepts dips into the already dwindling profit margins of operating pinball.

A company shouldn’t have to depend on a self licking ice cream cone for revenue. It’s wild enough how much pins cost now days, there is plenty of “incentive” to make and support a product. In fact, there is a void that can be filled right now by supporting a product. Quality control/product need attention. I don’t believe the “support” backbone should be based on promise of continuous code updates.

Code updates shouldn’t cost anything, if the game was working/playing like it should have been then it wouldn’t need an update. With that said, I’d rather pay a flat rate for a code update then be on the hook of subscription payments for unknowns.

I think what people are not counting is the fact that a lot of other consumers will buy a product that might be questionable. The reputation and history of a company may indicate the consumer will be made whole.

When I buy a machine, I want it to be mine, I don’t want to pay for any bull chit leases or support.