(Topic ID: 115360)

The Big Lebowski Preorder Club (Members Only)

By Nilroc

4 years ago

Topic Stats

  • 11,298 posts
  • 619 Pinsiders participating
  • Latest reply 13 hours ago by cpr9999
  • Topic is favorited by 190 Pinsiders


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Topic index (key posts)

27 key posts have been marked in this topic, showing the first 20

Post #2465 Tips on removing the upper playfield Posted by sd_tom (3 years ago)

Post #2474 Photo of the updated divertor Posted by sd_tom (3 years ago)

Post #2477 Photos of new tilt graphics side art for TBL Posted by jGraffix (3 years ago)

Post #2506 Factory visit update! Posted by rubberducks (3 years ago)

Post #2926 DP's response to their issue with ARA and game manufacturing. Posted by JimB (2 years ago)

Post #2971 pinghetto contacts ARA for information regarding the delays Posted by pinghetto (2 years ago)

Post #2973 pinghetto information regarding contacting ARA Posted by pinghetto (2 years ago)

Post #3056 ARA's email response about DP's claims. Posted by CrazyLevi (2 years ago)

Post #3483 Jaap from Dutch Pinball counters the ARA story. Posted by Rarehero (2 years ago)

Post #3491 ARA counters the Jaap counter to ARA's previous communication! Posted by Rarehero (2 years ago)

Post #3650 Report from a dinner with Barry of Dutch Pinball. Posted by Rensh (2 years ago)

Post #3951 Key posted, but no summary given Posted by Rensh (2 years ago)

Post #4259 Key posted, but no summary given Posted by Rensh (2 years ago)

Post #5004 Key posted, but no summary given Posted by Nikonokin (2 years ago)

Post #5229 DP update about an alternative manufacturer Posted by Nikonokin (2 years ago)

Post #5461 Details on June 19th DP Livestream Posted by Nikonokin (2 years ago)

Post #6420 Key posted, but no summary given Posted by KoenHeltzel (2 years ago)

Post #6684 Key posted, but no summary given Posted by Concretehardt (1 year ago)

Topic indices are generated from key posts and maintained by Pinside Editors. For more information, or to become an editor yourself read this post!

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#9069 5 months ago

This is a touchy subject, I have to say, I see this legally as a company, ARA, completed a project as contacted by Dutch Pinball. At some point the contractor, ARA was not made whole by Dutch Pinball. This then went in front of a judge with legal council on both sides involved. The judge, understand and presiding over this case felt that ARA was wronged in the matter and they were granted possession of this property. They intend to sell this property so that they, as the manufacturer can be made whole. That is their goal as a business and as terrible as anyone can make it sound, it's a business decision that has to be made.

My personal experience with Chris and Melissa, they are absolutely, 100% A 1 people. If Chris explains on here this is the only solution then I believe him as he has always been a man of his word with me and no doubt I would stand with him when he says there is an opportunity that games can potentially go into a more of production again.

I'm sure there is a cat and mouse game at play to a certain extent, however if this is the only option then some, myself included, may have lost our initial investment. Sorry for whomever lost their game, money, etc. Hard situation all around.

#9146 5 months ago

I am not sure the 40 games are meant to apply any previous payment you made to Dutch. I think they may grant you the right to buy the game at 12.5k plus shipping.

Not the resolution many are happy with but that is currently how I am reading it.

#9163 5 months ago
Quoted from flynnibus:

Those happy campers are the ones who had deposits with Nitro or Cointaker... their money never went to DP, so they basically didn't lose anything. It's the people who bought from DP directly that are SOL at this time and double paying if they want a game now.

Thank you for clarification. I understand now.

1 month later
#10230 3 months ago

The dude is almost ready for prime time!

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#10231 3 months ago

A little learning curve was needed.

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1 week later
#10385 3 months ago

Overall the games we have from Dutch needed a ton of work. I am not sure about the new games but certainly the first batch had QC issues,at least in our batch. We have been testing one to go back out for a while and it always has or develops issues with stuck balls or unrecognizable switches etc. There is a lot to the game and I don't ever want to represent a product on route that is not working correctly.

#10387 3 months ago
Quoted from LukyDuck:

Wow, your last statement is what customers want to hear! I wish more owners took the pride in their products as you do! You are setting the example and will always be rewarded for it! It’s nice to hear something that sounds genuine these days. Too many others just out for a buck and have lower standards expecting others to just except them.

Thanks for the kind words. I can't say I'm perfect because we have over 500 Pinballs on route but I can say if I know about an issue it's either addressed within 7 days or it's off site. There are many reasons for this but truly our reputation as an operator is the most valuable to me so I'd rather you not have a game to play or a switched out game than a broken one.

Again not perfect but I feel we do a great job and our staff overall cares about the games as much as our customers do.

#10388 3 months ago

Also to take it a step further. We teach our locations about how to troubleshoot basic issues. This has made for a much better experience overall for our customers. Not perfect but better.

#10390 3 months ago

That's on site. Yes it is insane.

#10611 3 months ago

Guys it's very very simple. Cointaker did what they thought was best for the potential of the survival of DP. Think about how heighway went down, no one won. Even if there is the slightest of heart beats with Dutch, we can say as a community we tried our best to recesitate the company. Doing nothing would have net gained what? I wish there was a more clear way to have done this but I know Melissa and Chris personally, I have never gathered any bad intentions or ill will in them. No one is perfect but they absolutely go above and beyond for their customers. I've been operating games for 17 years and they are always on the side of their customers. Period.

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