Quoted from per3per3:Happy to share here instead. Like most of you, this is a great theme and really drew me in. The theme integration is awesome and the game really plays and feels like a modern bally/Williams game. With the new code especially, there is plenty to do and it's a ton of fun. The code is certainly not as deep or sophisticated as a modern stern, but the newer code really added some depth and, in my opinion, is a game changer for replayability.
I have found the machine to be pretty reliable thus far, but I've had some small issues along the way. To compare, I've owned a Godzilla Premium since it came out and have had basically zero issues except for a node board that went bad that stern replaced. That said, when I do encounter an issue DP's customer service via this channel, the TBL maintenance thread, and via email have been excellent. Having Rensh's support is invaluable both because he is responsive on these channels and he's added a ton of value via the service FAQ docs. He has really made the machine a LOT more approachable from a maintenance perspective because he's collected and organized all of the issues and how to resolve them with descriptions of the resolutions as well as pics.
To own one, you should expect having to perform some tweaks and you'll likely need to consult these channels and/or the service FAQ. Honestly though, I have experienced minimal issues and less than I anticipated. Will you need to maintain it more so than perhaps a newer stern...probably. is the available customer service and support docs sufficient to do so...absolutely.
DP seems to be taking code updates, service doc updates, and overall customer service quite seriously and I've been impressed by their level of support given their limited resources compared to the large companies like Stern, JJP, and CGC. I had issues with machines from all 3 of these manufacturers over the years and struggled more with their responsiveness and customer service approaches than with DPs.
Hopefully this helps but happy to get into any specifics via PM or over the phone if it helps any future buyer. I would absolutely recommend this machine and look forward to what comes next from DP. I understand that it's a high price tag, long wait, and a boutique manufacturer...totally understand the heightened perceived risks and challenges...I was concerned as well. I am a happy TBL owner and don't regret this purchase at all
As a pending TBL owner - hopefully sooner than later - I truly appreciate your thoughtful feedback. Thanks for posting!