For the US CoinTaker is the distributor, for Europe DP is the manufacturer and distributor.
IF DP states that your game is ready for shipping or pickup you pay the bill and get the game.Point.
This takes 2 days (pick up) to 1 week (shipping).
IF your distributor is CoinTaker you should ask them .. why do they collect money in advance. Also ask them when you get your game, call them every day and send emails ... but in this case DP is out ! You should remember there are 5 people building the machines. If one of this persons is calling and answering emails the whole day there are 4 people building the machines. And DP is not responsible for CoinTakers business.
At least its just a matter of time when TBL will show up and be in the shops for direct pickup.
I drive a Dodge ... on questions about my car I ask my local dealer or the european importer, I never called Dodge in the US .... just an example.
So I think DP is not responsible for what CoinTaker is doing.
Whoever can not live with this kind of businessplan should buy JJP and Stern available games.
The onliest exception for me is EA, this guys should get updates regulary direct from DP, they suffered enough and I hope all get their games.
I am a late buyer, paid hell lot of money but know that with this fresh money the ES will get their games.
Just my 5 cent