I just received mine - did you drill/cut a hole for the hinge bolts or did you just put this right over?

Finally got a chance to play a TBL tonight and I absolutely loved it!

The left ramp was really hard to make. Is that common?

It would either go up and lose power and roll back out, or it seemed to also be hitting the diverter and rejecting.

Is this a problem, or just something on the specific game?

That shouldn't be an issue...I've had mine for a few years now and never had that issue. I've actually lowered the flipper power a bit on mine. The right ramp requires a fairly clean shot but the flippers should have plenty of power to hit all the shots

What I have experienced is that sometime issues are caused because the playfield window isn’t flush with the playfield. Ball jumps than in the ramp causing a problem.

I got mine too and have the same question?

He just responded to a post I had on Facebook and said put it on with Bolt removed and then drill 11mm hole and reattach bolt.

I realize this is a loaded question on this forum, but I’m looking for experienced opinions and advice. I am either ordering a TBL, or if rumors are correct, waiting for CGC to remake Twilight Zone. To be honest, I’ve never played TBL, but I love the movie/theme. Thoughts? Many Thanks!

FFADE9CB-A184-4398-9676-5A0E1E1C6D2B (resized).jpeg

I've waited over a year and a half for a Cactus Canyon LE, still don't have it. Once they're done with those, then they're running Pulp Fiction. With no official announcement, I wouldn't count on getting a TZr for years, if they ever do remake them. Point being you can enjoy a TBL way sooner and worry about TZ years from now.

As far as game play goes, the machine is flat out fun. Great theme integration, rule set that is just deep enough to be challenging without being overwhelmingly deep, both an upper and lower play-field that are well integrated into the game, great video assets and sound, a beautiful, very well built machine, and top-notch back-end support. If I were you, I'd find one on the pinball map app and go play it. You'll probably end up ordering one!

Have an issue with updating to the newest 1.12 code. Getting "system program problem detected", with no way to dismiss the message.

We do not have any way to get internet at the location the game is at. I put a thumb drive with 1.12 code on it. Inserted it and becuase we have the very first revision SSD drive it is very small. I did not read up on the changes and ended up deleting 1.10 and quickly found the code required a base level of 1.10. At this point I stared seeing that white box.

Today with only 0.58 running, I installed 1.10 first, selected and booted into it, then applied the 1.12 update.

After machine is up and running for about 3 minutes this message appears.

Any ideas?

0425231856_HDR (resized).jpg

Plug a usb mouse in backbox and press cancel.

It just comes back....

When were these limiters introduced?
All my pins are still hanging in there but I have found a bunch of chipped little pieces of plastic down in that bowling playfield and eventually at the bottom of the cabinet.

I also have a very low ceiling in my basement, no toppers allowed (except on my brand newTNA).

I've noticed that my TBL is slightly taller than my old WPC games when lifting the playfield. Small difference of maybe 1-2 cm but enough that I cannot fully raise the playfield to lean it onto backbox...

See page 173 of the service faq.

Has nothing to do with update 112. Just coincidence I think.

Also, you need level 101 to update to 112, not 110. But, guess that’s just a typo.

Also next service faq will have a section dedicated how-to restore an image of the new OS with a download link of a 111 image. In the past only new SSD would be supplied but that policy has changed

The new OS will also take care of your system error message. Would suggest however you get yourself a 128G SSD, they cost just like usd 20-25 I think.

In the meantime is there a password so we can get rid of that error until I can get a new drive?

Happy King’s Day to our Dutch friends!

The only thing better than finally getting the TBL is putting a Herbert topper on it. The custom toppers he made are just perfect for that machine. Just a shout out to the artist.

Working on my custom topper. Real pins, vintage shoes same size he wore in move and vintage coffee can.

IMG_6589 (resized).jpeg

Yes and the blue lid. Look forward to seeing it after you finish with it

I should say mounted not finished my bad.

Buy a TBL, used HUO are available from time to time. Play it, have fun and sell it in some years *IF* CGC builds TZ.
So far Europe is waiting for CCr and than next year PF should show up.
So TZ will pop up with some luck end of 2024. No reason to have the money at the bank .. just buy a TBL .

Just in case anybody is wondering about buying this game and reading this thread for clues on how well it holds up:

My TBL is on location at The Pinball Co-op. It's only played twice per week, Wed & Fri 6-10. It has 4500 plays on it, and I've owned it since May of last year.

-- The #4 and #6 pins down below both broke. dp sent free replacements.
-- The plastic on the right stand up target on the dude ramp broke. New target installed with ease.

As far as what broke due to usage, that's it. I had one of the games with a bad upper playfield board and dp sent a new one. I also have chipping and pooling as I'm one of those 100 games to have a bad playfield, but dp is also giving me the option to buy a new one at a significantly reduced value.

All in all, pretty solid machine considering all the moving parts that are in it. It is holding up as well as a Stern would. Great world under glass. The value you're getting for 13k is MORE than the value you're getting for a Stern LE. It's not even close, and I have a FFLE coming my way.

Thanks dutch! Love it!

Hey TBL owners. Hoping somebody can confirm if pre existing mirror blades sets will easily install TBL?

Will blades for Bally / Williams games fit for example?

Yes Williams with steps in back.

I am happy to inform you that decision has been made, I am gonna visit Chicago Expo in October

Really looking forward to meeting as many of you as possible in person. After so many years of Pinside good to be able to shake hands

Have already booked the hotel but not the flight yet.

Just planning the trip now. Minimum is flying in Wednesday, out Sunday. Any suggestion what to do more in-around Chicago? Visited Expo once in 2014 and as I recall there is not so much to do pinball wise (besides Logans arcade).

Will not come alone, some friends have plans as well as Barry Driessen.

Any tips are more than welcome. As flight is not booked yet some flexibility is there.

Nice! Look forward to meeting you in person. If the pinball Olympics are going on this year, you need to be a part of that. Think it was only 100 tickets so need to hop on when it comes up. You can also visit Enterium in Schaumburg for a good food/pinball experience. Galloping Ghost arcade is cool. Tons of good stuff to do. The olympics will be the game changer though if you are able.

Are there plans to announce the next DP title there?

Or TBL topper!?

Eat great pizza!

I miss it.

Pls be informed that a live Facebook video is planned coming Thursday 11th may approx 1500h European time on the DP Facebook channel. It will be your around the factory showing how tbl is being made.

https://www.facebook.com/dutchpinball

So, mark it in your calendars if of interest to you. And you can always replay it afterwards.

I'm trying to export my database file to a USB and it isn't working. I'm getting the "USB stick not found" message. I've tried a variety of USB sticks and have read the posts about it needing to be an NTFS formatted stick. I tried a few sticks I've used in the past on this machine to update code and a few that I reformatted to NTFS, but nothing is working.

Any guidance would be appreciated

Update first to 112. In that version the export function is improved and no longer an update file is needed to be present on the stick.

What type of USB is needed to updated to 1.12? In the past I've used Fat32, does it now need to be NTFS?

Speaking of pizza, hope you have some good pizza places near the factory

Looking forward to the tour!!

There was a time that when I visited Chicago I could take care of business on a whole medium Giordano's. Alas, couple weeks ago at Axpona, I could only handle 4 slices (alas age happens)

pasted_image (resized).png

Getting ahead of myself posting on the owners forum, but I’m beyond frustrated.

Question - are we seeing any new deliveries lately? Spoke to Melissa of Cointaker at Pinfest this week. Paid my TBL invoice 110 days ago and still being told “it should be on the dock soon.” Friday she told me Dutch had a missing part and hasn’t been shipping, but the part “just came in” and they should be shipping soon.

With all respect, I’ve grown tired of the excuses and the lack of basic communication from a company holding $13K of my money. I’ve worked with and purchased from multiple distributors - I’ve never been treated this poorly.

So, my question is Rensh (or anyone) is any of this true? Are deliveries happening or has DP shut down and stopped shipping based on parts issues?

I'm at 90 days paid in full. Still no update. Let ne know if you hear anything.

Most frustrating part of the entire process, in my opinion. You get through the 11-13 month wait, get asked to pay in full, which is both awesome and awful at once, and then....nothing.

96 days was my time frame, and it seems to be all over the place. The worst of it, is just no idea what is going on, communications wise.

When I did custom belts it used to take 3-4 weeks to make and ship. Total nightmare every day 100 emails where’s my order so we made shit up like this too to get people off our backs. Now we do in stock to ship fast… much better.

If they could swing it I wish they paid for the trailer of games and inv when it came in but that’s prob 400k

You can go back 2 years on this thread (or longer) and read the same complaints and situations playing out. It’s Cointaker. It’s always been Cointaker. Not Dutch’s fault that they ask for money and then choose to ignore their customers. That’s how CT operates. Your not unique, not was I. It’s how they run their business. What I don’t understand is why Dutch or PB continue to use them as a sole distributor.

You would think they would invest in some simple web based tool that would give customers an update.

I had an experience where I was waiting on part from CT. They blamed DP. I emailed Barry directly and he said CT told him not to ship until the crate was full (CT was saving on shipping costs). I get this, but why didn’t CT just say that instead of stringing me along for months.

Hoping CT gets competition for both DP and PB games! Competition breads the improvements. Until then nothing will change.

Game changer music updates by Yeakley

Great job and I love this pin!!!

PB games are available from other folks already, I’m pretty sure Zack is a distro for them too. I do hope Dutch finds more options, before the next game happens.

Agree about competition.

Cointaker is eager to partner with pinball manufacturers, and invests marketing; especially at pinball shows. This is smart business, so it's perplexing why they can't figure out service. Communicating effectively with customers isn't just courteous, it's less expensive in the long run, since it encourages brand loyalty.

I purchased one pin from them at will never do it again. Even ordering and buying an apron from them was more work than it had to be. Eventually, they seem to deliver whatever they promise, but other distributors make it much easier.

CT has always come through for me eventually, but only after aggravation, false promises, and endless misinformation. I would seek another option if I could.

TBL was my one and only experience through CT and I'll never go through them again. Poor communication for sure. I purchased TBL, had Alien on order, and wanted to buy a third game. CT had a setup at Pintastic so I went to him (forgot his name) and inquired about buying the third game, and he basically ignored me. Hardly a response, nobody else was around, couldn't care less that I was asking how to give him 10k of my money so that I could buy a game that I know he has in stock.

After that, I cancelled my Alien order. I'll never deal with them again. They don't need my business anyway. I have a feeling that they are so overwhelmed with orders that they can't keep up with the demand, which is why their communication sucks.

The number of people here who have had communication complaints is through the roof. I was very nervous that if I had an issue with the game that I wouldn't be able to contact CT for help. I don't know what their issue really is, but it's been this way for 3-4 years now, and it probably isn't getting any better.

Still, ain't getting a TBL without them, so there's that.

Here's my experience in the pre-order thread:

https://pinside.com/pinball/forum/topic/the-big-lebowski-preorder-club/page/293#post-7568150

Here's an addendum: While my TBL was on order, I thought that I would also order a GZPre through CT as well, so i put my name on the interest list and put down my dollar. A few months later, I was contact by another distro (Automated) and was asked if I was still interested in getting GZ. Of course I said yes, so after I got it from Automated, I thought I would let CT know that I got one from somewhere else and to cancel my place in line. The response I received was, "Well, it did say on the website at the time that you wouldn't get GZ until '23." I didn't know you could be passive-aggressive in an email, but I thought I was doing the responsible thing by cancelling, and then I catch some attitude from their end.

Bottom line, once I get my TBL, I'll make certain to never again do business with CT again.

Fired up my TBL today and the screen says "coin door open, low voltage" and won't change, no service buttons work. Messing with the voltage switch is not helping either. Has anyone experienced this?

I experienced the same thing on my Willy Wonka. It ended up being one of the ground wires in the 9 pin harness that connects the coin door to the I/O board. There were two black ground wires shoved into the molex pin in the harness. Will most likely need a multimeter to troubleshoot continuity through that length of wire back to the board. Could also be one of the wires on the interlock switch that senses when the coin door is open/closed.

Took me a while to figure out what was happening..especially without any coin door button functionality. Can’t access the menu etc without them. If you’ve lost all coin door buttons but the coin slots are still lit up (getting power) I’ll bet it’s one of the ground wires came loose.