Quoted from DerekParsons:You should only be able to say "shipping" when it's on a truck, no?
You should only be able to post when you're not banned.
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Quoted from DerekParsons:You should only be able to say "shipping" when it's on a truck, no?
You should only be able to post when you're not banned.
Quoted from Fishbeadtwo:Have the board issues been worked out? Any current info on when the games start shipping again???
As of right now, no new updates.
This thread topic should be revised to "The Big Lebowski WAS Shipping!"
I like Cointaker and DP as well, but the fact that people have to chase for updates is bothersome. Transparency on an $8,500 item should be a given, especially considering how much time has elapsed since it was first unveiled. TBL customers could've collected interest/gains on their preorder money during this wait period. My friends have stopped asking "when are you going to get that TBL pin you've been talking about forever?" Good question!
I know all about production delays firsthand, but then again, my products never required the customer's money up front (and certainly not $8,500). Even then, I wouldn't be able to sleep at night without providing consistent updates to my customers who took a risk on my company in the first place.
Pardon the pun, but what other industry/hobby rolls this way?
Quoted from nwpinball:On the flipside, what other industry/hobby do the consumers demand constant updates on a nearly daily basis and demand all their questions be answered by a manufacturer? I think we are pretty unique that way. We put a lot more demands on these companies because we've already laid money out, but also don't understand that them spending and hour a day answering emails and Pinside posts also slows down production
I beg to differ. No one asked for daily updates! And how does a simple production status update email slow down production? Your rationale is no excuse for poor communication. In all honesty, it's rather insulting.
I'm currently backing a $300 project on Kickstarter from an unknown startup out of San Diego (with $2.7M in pledges). Even though they missed their projected release date, they provide email updates AT LEAST once a week. I don't mind the delayed release date. The fact that they are consistent with communication not only impresses me, but puts me at ease. They have provided backers at least 40 updates since February 2016. How many has DP provided since 2014?
Again, I love DP. I'm still 100% vested in TBL, but their communication sucks. Their communication was responsive and clear when it came to collecting money prior to start of production.
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