Quoted from Jgaltr56:This really sucks but I think you did the right thing. You've already paid for the game so refusing it would just put it in the hands of the idiots that caused all the damage and you may never see it again. The problems you're having may or may not be related to the shipping damage and if it was me I would fix it up and get it playing 100%. I mean, why not? Selling it for a loss will just make things worse. At the same time keep working on getting reimbursed, at this point you have nothing to lose.
He won't sell at a loss, especially with Cointaker involved. Their support in ridiculous (in a good way).
He might keep whatever it sells for and the insurance claim pays the rest of the balance to replace the machine.
That's just an example of many ways It could be handled.
You would pay $8500 for a machine and have no problem fixing it yourself? You shouldn't have to do this PERIOD.
OP very sorry to hear about this.