Quoted from ZNET:
May I ask how long it took to receive? I recently sent a request via an online service/tech inquiry on the Stern website. I'm wondering if I will receive an acknowledgement or simply the deflector in the mail.
I sent my email directly to the service e-mail address. Received mine in a couple days.
I installed the plastic, but wanted to hold off on the metal piece until I saw if I needed it. To me, the metal piece was kind of an eyesore.
I understand the need for it as I have had a couple balls get thrown up there and head straight down to drain, but I am sondering if the plastic piece will be enough to prevent it happening again.