Quoted from Johnny:
that place is only open to the public 4 days a MONTH. $15 door fee and free play.
He is WAY too proud of his machines. Over priced big time
Charles is there most every day. If you call and set up an appointment, he's happy to let you in (for free). I work downtown, and there have been several times where I would have a little extra time over lunch. I just gave him a call and asked if he would be around - great way to spend the lunch hour. Regarding his prices, I will agree that you can find cheaper pins. I have four in my collection now - two that I've bought from him, and two that I got from ebay/Craigs List. Everyone feels differently, but I don't mind spending a little extra money for the quality customer service. I haven't found anyone on eBay or Craig's list that will give me a warranty, or take the pin back later as trade in for another.
On that note, I'm thinking of trading in my High Speed for a Lord of the Rings. I've played all the new Sterns (Tron, Avatar, SM, IM, RS, etc) and IMHO, they don't have the 'fun factor' that I found in LOTR. It will be my 1st DMD pin - I'm looking for something with a deeper rule set than HS.