(Topic ID: 206770)

Thanks Scott @ Pinstadium

By estrader

6 years ago


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  • 156 posts
  • 45 Pinsiders participating
  • Latest reply 6 years ago by robin
  • Topic is favorited by 3 Pinsiders

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#21 6 years ago

The before and after image on this thread as well as all of the before and after images on the Pin Stadium thread are startling in the difference that Pin Stadium lights make. However, the truth is that it is more impressive in person and playing a machine you might have played hundreds of times before feels different and better. Having now installed Pin Stadium lights on two of my machines, even the videos that have been posted do not adequately reflect the difference in look and play.

But the reason I am posting has to do with why I think this thread was started - customer service. I have never worked with anyone like Scott, and I have worked with many salespeople and contractors. I don't know where Scott finds the time in the day to respond as quickly and as often as he did in helping me with human error and machine issues that occurred when I installed my first set that had nothing to do with the lights. (Once you know what you are doing, it takes less than 10 minutes to install the lights.) His goal must be 100% satisfaction - and that is what you will get with both the product and the service. Some day I hope to meet him in person to thank him. Meanwhile, I am waiting for my third set of lights.

#48 6 years ago
Quoted from hAbO:

I don't think there is a hate for the product so much as the hate or annoyance for the near spam threshold before/after posts. Not only here but on FB pinball groups. Its almost like a channel dedicated for an infomercial. I think its a cool little niche product but damn already.

I agree with lancestorm. I believe there is genuine excitement and love for the product and people want to share. Once I got my first set up and running, I only looked at those posts that were about games that I own so that I could get suggestions as to where to connect the flasher. I ignore the rest and yes, there are many. I can see why someone would not want to spend the money, but I don't know of anyone who would not want these on their machines if price were no issue. Seeing them on a machine is believing.

#136 6 years ago
Quoted from delt31:

Your complete lack of comprehension is now forcing me to spell it out for you.

Since I am new to this site and posted on this thread thinking I had gotten involved in a reasonable discussion about a product I purchased and the service I received, I guess I am guilty of contributing to the spam. Please note that your first post to this thread was also a contribution and not a warning that this is spam. Because I am new, I reread the Pinside rules that clearly state that spam is not allowed and, if discovered, should be reported to the site's moderators who would then handle the situation. Apparently that has not happened as the thread is still up or the moderators determined the thread was not spam. I don't know estrader, but I assume that his intention was not to create a spam thread though I guess, depending on one's point of view, one could identify the thread as spam. Know too that my posting to this thread was not done because of any kickback from the manufacturer. (I don't live anywhere close to Cincinnati.) Truthfully, I don't think the manufacturer needs the help as many of you have noted, the word is out.

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