(Topic ID: 204410)

Thanks Chas.


By Pinballmike217

1 year ago



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  • 16 posts
  • 15 Pinsiders participating
  • Latest reply 1 year ago by Spelunk71
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    14
    #1 1 year ago

    Just thought I'd throw out a thank you to the greatest unsung hero in pinball today, Chas at Stern pinball technical support. Chas is always there for every little thing that goes wrong and gets the job done in a huge way. He's always friendly, knows his stuff, and never loses his cool. Can you even imagine what it would be like to be the sounding board for every complaint that goes Stern's way? I can't and I know I couldn't even begin to fill his shoes. So here is my great big public thank you to Chas: THANKS CHAS!!!! Sincerely, you're the best, have a great holiday.

    #2 1 year ago
    Quoted from Pinballmike217:

    Just thought I'd throw out a thank you to the greatest unsung hero in pinball today, Chas at Stern pinball technical support. Chas is always there for every little thing that goes wrong and gets the job done in a huge way. He's always friendly, knows his stuff, and never loses his cool. Can you even imagine what it would be like to be the sounding board for every complaint that goes Stern's way? I can't and I know I couldn't even begin to fill his shoes. So here is my great big public thank you to Chas: THANKS CHAS!!!! Sincerely, you're the best, have great holiday.

    Seconded !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    #3 1 year ago

    Third!!!!!!!!

    That dude has an impossible job

    #4 1 year ago

    I’ve never met or talked to Chas, but his reputation precedes him. Hopefully I never need his help, but it’s reassuring to know that guys like him are out there.

    I’ve heard nothing but positive things about his ability to solve problems.

    #5 1 year ago

    Multiballed !!!!! Yes - Chas is always helpful - I have just had just a couple small item contacts, but he gets back to you promptly and is efficient.

    #6 1 year ago

    Infinity and beyond...

    #7 1 year ago

    Chas has helped me at least 20 times, hope to meet him in the future.

    #8 1 year ago

    He is the best, I know who's number 2.

    #9 1 year ago

    I agree wholeheartedly! Chas has helped me out several times and has gone above and beyond what he needed to do. Stern takes a lot of crap on here, but having the toll free help line manned with guys like Chas is a huge plus.

    #10 1 year ago

    Agreed! Thank you Chas!

    #11 1 year ago

    On behalf of Stern, I just want to say thank you guys for the recognition of my supreme awesomeness.

    Kidding. I'm not Chas. I'm a Chuck.

    Seriously though, keeping singing the praises of the good guys. It doesn't get done often enough. We usually only hear the bad stuff here. We should start an appreciation thread here. No doubt Stern employees lurk on this forum so he'll probably see this too.

    #12 1 year ago

    Yep Chaz is a great guy and so is his partner, I can’t think of his name right now but he is extremely helpful as well. I hope Stern management realizes how valuable these two guys are to the company and appreciates what they do.

    #13 1 year ago

    Pat Powers is the other gentleman and they are both aces. They have always been helpful to me through the years.

    #14 1 year ago

    Solid dude with a voice made for radio

    #15 1 year ago

    Damn it's refreshing to hear something positive for a change that has something about Stern in it!

    #16 1 year ago
    Quoted from Pinballomatic:

    Pat Powers is the other gentleman and they are both aces. They have always been helpful to me through the years.

    Dave Carver (new guy?) helped me correct a minor factory screw-up recently. He was also competent and helpful.

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