Quoted from beelzeboob:

Eh, I'm not so sure. If you bought a $12k+ machine that had a playfield that began turning into a pile of shit within the first month, then had the CEO of the company claim it was the user's fault followed by the manufacturer of the playfield telling you there aren't any issues, I think you might see things differently.
I didn't get a GnR, but I feel horribly for those that had that experience and completely understand their frustration and lashing out whenever they have the opportunity.

Quoted from Colehvac1:

So you want me to address it with him at his booth? That would have been worse for him. Have you bought anything from mirco with your hard earned money, have you given him any nos playfields and plastics and he’s promised to return them and give you a reproduction for your troubles, but then keeps the originals, and only sends a reproduction after a year or 2 of begging, well me and my friends have. Until you’ve been there you have no idea. Im glad you can take the high, i didn’t and im not sorry.