Ok I'll chime in on this one... I've had only 2 people ever post on my social media circle-jerk about supposed bad 'Stern Customer Service'. This gentleman was the number 2, in fact. (no pun intended)
In the first case it turned out to be a bit of an impatient individual with a known issue (*cough* *cough* ghosting *cough*) and was looking to get me to help him get it resolved. Now there was def some passive-aggressive intention by posting to me on socials to advertise his disdain for Stern in hopes of some type of payback, I suppose... in the end, he was taken care of, and not because of me, but because of going through the proper channels and waiting out the process...
I ONLY bring this up, because the OP here did things differently and I was instantly suspicious.... the seemingly 'detailed-but-not-detailed-enough' smears on my socials (multiple Deadpool posts) were made at the EXACT same time he did his post here. But in them he didn't ask for help in getting it resolved or seem to care about resolution at all - he instead railed attacks on Stern as factual information with zero communication.
I'd also like to add that he didn't respond to my asking him for additional info or pics to pass along. He then disappeared, as he did here.
Now, every scenario here is plausible - but his actions and inaction currently appear like guerilla-marketing-trolling...
(let's see if this post motivates some pics lol)