So, since the same questions seem to be getting asked over and over again, I thought I would make a FAQ/Issues post, so everything can be found in one place, with pictures and advice, and can be updated as needed.
-1,8,9 node board errors:
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This is a known "non-issue" This error message will display any time the coin door is open as high voltage is required for these boards to work, and high voltage is cut when the coin door is open. When running the node board test with the door open this is what it will say:
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There is nothing wrong with your game and this is completely normal. If you would like this message to go away you can pull out the interlock switch, and then run the node board test.
This error appearing will most likely be fixed with a code update.
-Turtle Van Diverter (LE only atm):
The diverter behind the turtle van has a few fixable issues; diverter hitting ramp, cutting into the plastic, and eventually (potentially) getting stuck, diverter has completely come apart and is laying in the ramp with some pieces under playfield.
To access and check this area you will need to remove the purple rooftop plastic that is above the Turtle Van. rooftopplastic (resized).jpeg
This is done by removing the top 2 screws(closest to the backboard). Once you have this plastic off, you can take a look at the ramp and manually check the diverter.
If the diverter is attached and hitting your plastic ramp, most people are fixing the issue by either mounting a piece of felt or a cliffy with double sided tape to where the ramp is getting damaged. Please note that several people have stated mounting a piece of foam there will not work, as eventually the diverter will get stuck in the foam. Adiverterfelt (resized).jpeg Adivertercliffy2 (resized).jpeg Adivertercliffy1 (resized).jpeg
If your diverter has come apart during shipping, or you do not like the idea of mounting something to your ramp, both of these issues can be fixed by tightening the nut under the diverter, as shown by piperpinball. He has provided great pictures showing how to re-install your diverter, and how to tighten the nut without removing the ramp. Tightening the nut moves the diverter flap back far enough so that it is no longer hitting the plastic ramp. You will need a 3/8’’ wrench.
Diverterinramp (resized).jpeg Broken Diverter
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-Air balls or balls jumping on spinning pizza disk:
Adjust the spinning pizza to be as level as possible with the playfield. flushpizzapisk (resized).jpeg pizzaspinnerdiagram (resized).jpgpizzaspinner1 (resized).jpg pizzaspinner2 (resized).jpg
This is done by lifting the playfield and adjusting the machine screws on the outer mechanism, which lets you wiggle the large plate to give it just enough of a difference in height. Use a 5/16 wrench. There's also a very small set screw on the shaft which gives you further play. Use a 5/64 Allen wrench. (Big thanks to daveyvandy for the great pictures and explanation)
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-Center ramp sometimes not registering:
This seems to be an issue with the ball flying around the ramp too quickly to register. It does not happen every time, and as of now there is no official fix or solution.
*I did read that putting a piece of duct tape over half of the opto lens may fix this, but have not tested this for myself, or heard from anyone else how well this works yet.
-Balls flying off the wireform:
Once again this seems to be an issue with the speed of the ball, as of now there is no fix, but I am sure modders are working on it.
-As always it is good practice to lift your playfield after receiving your game and check all connectors. After checking playfield connections, do the same in your backbox. This can fix errors before they happen.
I will update this as needed, please let me know if there is an issue I missed that can be added to the list.
Picture credit goes to: protocol_j, bbru, piperpinball, adg5016, mrawesome44, vireland , and daveyvandy