Teenage Mutant Ninja Turtles Club(Stern 2020): Cowabunga! It’s Pizza Time!

Usually they make all the LEs and then go back to Pros. I assume that is what they will do here as well, but I don't work for Stern.

We have had this happen twice, I assume it is a bug in the code that will be worked out.

If you lived just a LITTLE closer you could come play ours!

If you go through the settings, I know you can make the modes harder or easier. Default setting is medium. I have not gone through the entire menu/settings yet but there is probably some type of multiball adjustment.

We are having the same problem, I tried rubbing alcohol and it didn't work that well to get the stickiness off. I was going to pick up some goo gone this week, but it doesn't look like that works great either.

The green t-molding

My center ramp is not registering when I make the shot about 5% of the time. I don't think it is an issues with the opto, as most of the time it registers. I wonder if it is just zipping around the ramp so fast it can't detect it? Not a huge deal, but it is extremely frustrating when you hit that shot (especially for Krang combo) and you don't get the credit. Anyone else having the same issue?

I have never had it fly off! It does whip around that ramp super fast though.

We have a little over 300 games played on ours and have had this happen twice. I am assuming it is a software bug. I have been trying to replicate it, so that I can report the conditions, but of course have not had it happen again.

The Mezels have started a mod thread:
https://pinside.com/pinball/forum/topic/teenage-mutant-ninja-turtles-development-thread-by-mezelmods

They have pictures and videos of what they are working on, as well as some from Ulek Store in there, and Pin Monk (vireland) has posted his brackets to modify insert color either in this thread, or they hype thread.

wipinball , you may want to check before updating code, ours came with the newest code installed on the 3rd.

I am sure that a modder or two will come out with nice one. I know it is not the same as having it included, but at least this way you get to decide if it is something you want to add to your machine. I think some of the after market ones look nicer than stock.

You will get these node errors if you have the coin door open while the game is booting I believe.

As far as the ball, check your connections. We kept having the auto plunger connection come apart, I think it is because it is right above the shaker. We had to zip tie ours together.

I would also suggest looking at the diverter behind the van and manually make sure it is moving. You can check the van diverter by removing the 2 screws at the top of the purple roof plastic above the van.

While I agree to a point, things happen. No one can account for things getting loose during shipping etc. I work in a hospital with medical equipment that has to undergo very stringent testing and training before being implemented. Without fail we break something on the equipment that the manufacturer has "never seen broken before".

While the diverter issue seems to be something they "should have noticed" during testing, it is in a hidden area, and it appears to be one of those items that loosened during shipping. In truth, Stern, or any company could play test the games every day for a year and we would still find issues once we got it home. It is a complex piece of equipment with lots of moving parts.

Thankfully we have a wonderful community that can show you how to fix almost anything that could be wrong with a machine, and is pretty much always willing to jump in and help.

Dwight has said he is going to integrate the shaker more with future code updates.

We also had a glider issue (hookedonpinonics is my better half) today during gameplay. I don't know if the light or glider issue happened first, but basically the glider wouldn't release the ball and the game went into ball search mode. Interesting that we are both having the same issue today.

Meh, it's a Borg game. I do feel like the left outlane on TMNT isn't as bad as some others.

After sending Stern some videos of the problem they are sending us a new glider assembly.

Pretty sure this is just a difference in picture taking. The 2nd pic is much brighter, you can tell by comparing the way the inserts look on the 2 pictures.

A picture that isn't super zoomed in may give a better idea of the issue. In these it just looks like noise that you can get in digital photos when they are zoomed too much, or edited. Not saying that is what is going on, but a regular resolution photo would help. Either way the only thing to do in this case is send the pics to his distributor.

Yes, LE 202 received July 1. Stern is sending us a new glider assembly. I know of at least 1 other owner with the same issue.

PG 37 in the manual

We got our new glider assembly this afternoon and just finished installing it. Super easy swap, just 3 screws up top, and 3 connectors under the playfield. Had it done in about 10 minutes and the game works perfectly now. Made a small adjustment to the ramp that feeds the 3rd flipper to shift it to the left some and it feeds the flipper so smooth now.

Ask Zach, he will let you know. We got our LE from him and it shipped directly to us, but I think it depends on how close you are to the distributor.

This is an issue we had as well (along with at least 2 other LE owners that I know of)
Thankfully our board did not go out. I e-mailed Stern pictures and videos of the issue and they asked me to have my distro file a warranty claim for a glider assembly; part # 500-2502-00. It was a very easy install, 3 screws on top, 3 connectors under the playfield. Hardest part it getting the wires through the opening by the pop bumper, but very doable, even with 1 person.

Looks like you may need your board replaced as well. I would e-mail Stern technical support. They responded very quickly (thanks Pablo!).

After this my glider was working...but not properly. I contacted Stern again and found out I needed to calibrate the glider. They should be sending calibration instructions with all future glider replacements. I am happy to post the steps with pictures if needed though.