Spoke with Patrick at Stern. That Diverter seems to be a real issue if it doesn't work or its loose. It's gonna cause errors and shoot balls nonstop. Stern and my distro found me a technician and im looking forward to getting this fixed. I will give credit where credit is due. I've heard and seen a lot of horror stories about stern pinball but at least in this instance. They didn't tell me to pound sand and have been very helpful. I also appreciate everyone who has helped me so far. I'll report back when im up and running.
I will say this though. This is hands down the best playfield I've seen from Stern in years. No pooling, chipping, or raised inserts. I don't know if they fully fixed the problem but this is a huge step in the right direction