Quoted from LOTR_breath:

Sorry if this has already been discussed. Anyone having problems with magnetized balls? We held a launch party this weekend with two brand new TMNT pro's. By the end, both machines balls were magnetized. One was worse than the other. These were with the factory balls. Thanks.

Quoted from pins4life33:

Only problem we have had is that after 20 plays they were rusted out. Good ole Stern balls, always have to replace them, wish they would find another supplier for them.

Quoted from FlipperFreak:

Happy to send you new balls at no charge!

Quoted from pins4life33:

Only problem we have had is that after 20 plays they were rusted out. Good ole Stern balls, always have to replace them, wish they would find another supplier for them.

Quoted from billrz:

I noticed my balls are “bronze” colored as well, I compared them to the balls in my other machines, they all shine compared to the balls that came with tmnt. Maybe they are less magnetizable?

Quoted from SpidermanDan:

Anyone have a Electronic level they would recommend? Need something to dial it in

Quoted from SpidermanDan:

Anyone have a Electronic level they would recommend? Need something to dial it in

Quoted from billrz:

LE build date July 16 check in. 476 plays, no grainy art, diverter works perfectly, only small scratch on ramp (refer to pics) looks like from testing. Art is under star post with washer. Pizza motor started making noise after about 100 plays,turned it off for a week or so , turned it back on the day new code came out, didn’t make noise for many many games but has started grinding off n on again, but not that often (Makes no sense). Also I notice the ball is hitting the metal above the lair targets, it’s actually denting it (pics) and probably hurting my balls (hehe;)any remedies (I think I saw something way back in this thread) ? . This game is great, it’s super unfortunate some people are are having bigger problems. I hope it’s not the majority and highly doubt it is. Hopefully stern corrects the issues people are having,otherwise have fun playing !! I’m loving this game!
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Quoted from cooked71:

Complete speculation here.....original run pfs were done on normal print settings which takes longer because it uses higher print density but aren’t grainy.
Once they discovered the clearcoat issues under the posts, they urgently changed the art around the posts, and had to rush printing the new pf’s so as not to hold up the production line. Rushing the pf’s means grainy art.

Quoted from cooked71:

Complete speculation here.....original run pfs were done on normal print settings which takes longer because it uses higher print density but aren’t grainy.
Once they discovered the clearcoat issues under the posts, they urgently changed the art around the posts, and had to rush printing the new pf’s so as not to hold up the production line. Rushing the pf’s means grainy art.

Quoted from whoknowsgoi:

how does Stern think this is ok with the prices people pay for games? Especially now with most buyers being home users. My game comes tomorrow, really hoping it doesnt have this issue because i wont accept it and will return.

Quoted from ctl723:

The lair ball guide is actually digging in a bit in your pic, and you may want to get a washer under there before it chips. I'd definitely recommend also bending it a bit to follow the playfield outline if you take it out, to reduce the impacts there (and make the shot a bit easier).
[quoted image]

Quoted from billrz:

Good call, can’t really put a washer under it, but I took it off, bent it to align with playfield, put some Mylar down over the pooling spot. Hopefully that stops it from chipping.
[quoted image]

Quoted from PW79:

Pooling art, grinding pizzas, burnt servos, washers under posts, grainy/banding art.
Perfect

Quoted from ctl723:

Wow, that's pretty significant of a difference. I cropped and rotated two of them in order to have a better side by side comparison. The Stern "QA" department continues to impress me every day.
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Quoted from ricard2798:

Finally unboxed my ninja turtles, and loving the game... BUT STERN QUALITY CONTROL IS TOTAL BS GARBAGE!!!!!!
At first, the balls were not spitting out.... ran tests ad diagnostics, but could not figure out what was wrong... then I lift playfield, and one of the 2 wires for the ball feeder is NOT EVEN SOLDERED... WHAT THE FRAK!!!!!! $6k, and you cant even playtest my damn game, or check if it works? There is no way they could have played a single game to test, without the game being able to feed balls.
Then, as I play with my son, something happens by the pizza multi-ball lock, were 4 balls get stuck in there, and they don't come out! Waiting, tilting or even one reboot did not fix the issue.... had to restart 2 times more for ti to finally release the balls.
Awesome Game, but damn.. stern sucks balls!
Ill post pics of the unsoldered wire later for reference[quoted image]

Quoted from kidchrisso:

Seems like the LE owners are getting the better art printing...

Quoted from SpidermanDan:

Anyone have a Electronic level they would recommend? Need something to dial it in

Quoted from mbwalker:

I just have a cheapie one I bought on Amazon...but to reply to your question if I bought again I'd look for one w/a backlight to make it easier to read.

Quoted from Looprunner:

Did you determine what caused the pizza lock issue? I've had it occur four times now in about a hundred games. I have an email into Stern support. My post was close to the playfield so I tried to bend the bracket out a little. It still occurred afterwards.

Quoted from cooked71:

At least you get a nice choice now:
Option 1: Pooling clearcoat around posts and good printing;
OR
Option 2: No pooling clearcoat around posts but crappy printing.
Pick your poison.

Quoted from FNwoz:

I bought this one and it seems to work well enough. It is backlit.
Digital Level Protractor... amazon.com link »

Quoted from Happy81724:

Love mine, no issues, just plain fun. It’s always great to hear non owners bitch about stern quality in the owners only thread. I get it, you won’t buy one because of the poor quality.
Also, I thought there was forum already setup to complain about stern quality issues.

Quoted from Waxx:

My Pro looks great.
[quoted image]

Quoted from nitroman28:

Does yours have art under the star post?

Quoted from cooked71:

Complete speculation here.....original run pfs were done on normal print settings which takes longer because it uses higher print density but aren’t grainy.
Once they discovered the clearcoat issues under the posts, they urgently changed the art around the posts, and had to rush printing the new pf’s so as not to hold up the production line. Rushing the pf’s means grainy art.

Quoted from Happy81724:

Love mine, no issues, just plain fun. It’s always great to hear non owners bitch about stern quality in the owners only thread. I get it, you won’t buy one because of the poor quality.
Also, I thought there was forum already setup to complain about stern quality issues.

Quoted from John1210:

That makes sense. My pro is due Sept. I hope they have sorted it out for following runs.

Quoted from ricard2798:

Now, asking for real, doi have any recourse to address the grainy and banding art? Or will stern just say something as to the likes of "imperfections on this garment are normal, and provide character to the piece"?

Quoted from Waxx:

I don’t think it makes sense. Mine was assembled 8/5 and has great art. That would mean it was an original PF from months ago that was just now used. I think they are making some in house and some are being made by a 3rd party.
Crazy speculation would be they print ones in house which let them make changes immediately but at a lower quality. 3rd party takes longer to change or they have to meet an ordered amount.

Quoted from Waxx:

My Pro looks great.
[quoted image]

Quoted from RPZ:

What flipper rubbers are you using here?

Quoted from Waxx:

I don’t think it makes sense. Mine was assembled 8/5 and has great art. That would mean it was an original PF from months ago that was just now used. I think they are making some in house and some are being made by a 3rd party.
Crazy speculation would be they print ones in house which let them make changes immediately but at a lower quality. 3rd party takes longer to change or they have to meet an ordered amount.

Quoted from chuckwurt:

They make the playfields in house. All of them. Zero art or clear is applied. They send all the playfields out to a few different vendors who apply the art and clear.

Quoted from cabal:

Fun with pinball:
i got this flipper codes confirmed:
123
451
446
847
333
does anybody know the flipper code for marc silk?

Quoted from pickleric:

What do you believe contributes to the variance in print quality? Do the vendors use different models of printers?

Quoted from Pinballnewb01:

What do you mean with flipper code?

Quoted from cabal:

Pictures of Playfield: Build 18th June 2020
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Edit: Pro version

Quoted from mahony:

When viewing from a normal playing angle is it noticeable?