ever since my son bought this game a few weeks ago it resets about every other game when a ball goes in the ace in the hole. owner claimed it never did that to him. you can hit the bars on ace in the hole, bars open, hit ball in there, game will instantly shut off and reset.
happens about every 2 or 3 games played. sometimes you can playa long game with several balls hit in and out of ace in the hole and its fine and it never resets.
once again, when it does reset, it only happens when a ball goes in the ace in the hole lock.
software version is 14.0