Thats actually a great idea....

This is a great idea and seems very convenient instead of pulling the backglass each time. Interesting to hear you have constantly had problems with more than one orchestration but good to know as I have just installed my first Pinsound board.

I have it installed and it is working but I do get the 'sound board interface error" credit dot that I have yet to figure out at this point. I have reset and checked all connectors and swapped out ribbon cable which was not a fix as well. I plan on reaching out to the Pinsound guys and possibly get some direction on as to why this may be happening.

On some mixes, volume in some files is so low in gain that you cant hear them even with full volume compared to the other files.

Normalizing files gives you an even field across the board.

It also adds DC offset thar keeps a spike from killing the over all volume.

Pseudo stereo or creating stereo tracks can fatten up files so they hold up against SFX and music files.

Especially if you pan left and right of center slightly.

Also panning effects, and voice calls adds dynamics.

So, the starting point is to normalize all files to -6 db.

Yes, I find the USB extension works really well and there is no delay with the sound from an extension cord. I run a 6 foot extension.

I think I am the only person that seems to have the multi orchestrations on a single USB issue. For me, I always find that the SFX or vocal tracks will not work properly on one or more of the orchestrations when they are on one USB. So I opt for the easiest solution and just use a different USB stick.

I do not see the chains option in the program any longer, maybe it's something they removed from 2016 to now? I have 2.33 and just downloaded 2.41

Installed the new UBS 3.1 drive as suggested. Unfortunately, I'm still having the same problem with the overlapping/incorrect "welcome to jurassic park" callout. You can see it at the end of this video. In this example it sounds like "relax, try and enjoy yourself to jurassic park"

It does seem like Mr_Tantrum is on to something with it being multiple files...

the folder "1537147979-welcome" has 7 files in it - image attached - but none of them are just "welcome"

the folder "3987710727-to_jurassic_park" has just "to jurassic park"

So I get one of those 7 files + "to jurassic park" every time.

I haven't modified the Endprodukt version at all, so I would suspect everyone would be having this issue.

Any thoughts?

Thanks!
-S

JP files (resized).jpeg

This caught my eye this morning and corrected the credit dot issue as well as the "Jackpot" issue I was having after install. I had not realized that you could update the firmware on the Pinsound board itself and the board I installed was purchased a year and a half ago (finally got around to installing it) so I would assume it was well out of date for current firmware.

Thank you for bringing this to my attention Mr Tantrum and hopefully this post can help any others that may have the same issue I was experiencing.

sorry I didnt mention this earlier, but I had just purchased my PinSound + board, and I loaded the original soundtrack (thats on their website) with no problem. When I went to installed EndProducts mix I had all kinds of install problems. I then installed the latest firmware and that corrected my issue

One trick I have mentioned before, if you use Pinsound Studio to copy the file to the USB, it eliminates the 30 minutes, etc. to upload a new orchestration to the Pinsound card. You upload the orchestration you want to Pinsound Studio and then save it to the USB with the program. Then the orchestration will load within 30 seconds on the Pinsound card when installed in the pinball machine. It does take likely 5-10 minutes to save the file on the USB, but I rather be sitting in front of the computer than standing around waiting for the game to load on the Pinsound card. Also, I find loading directly on the Pinsound card seems to take a lot longer.

Issue resolved! My overlapping sound issue was indeed caused by some odd files in the endproduckt mix as described above. Once those were corrected, I get a beautiful "welcome to jurassic park" before the first ball.

Jury is still out if the newer, faster USB drive fixed my issue where occasionally I didn't get any sound. Will report back if it still occurs.

Thanks for all the help!

Even though I'm running on a different machine ... I'm very interested to see if this problem ever goes away for you... I've my theories ... but they are difficult to verify without really understanding how Pinsound is designed... and I have a sample set of 1.

Does anybody know how to load a psrec file into the current version of Pinsound Studio? All the search results I have found have pointed to previous versions of the software which had an "advanced" tab for this.

If your orchestration inst current.

You have to email them and send the zipped orchestration to them.

They will add the psrec and config to make it current?

They do this really quickly.

Thanks for the info. Next time you are chatting with Nicolas, please ask him if they are still reviewing and answering web submitted questions. I submitted this and another question about a month ago on their website after I received my first PS board and both are still waiting to be read and approved.

The other submission had to do with sound issues I had on my LOTR after installation. This is what I sent to PS:

I have a newly installed Pinsound+ board on my LOTR game. The speakers are wired as stock in mono configuration. I have so far loaded the USB with three different packages; Original, Sjoend, and Wool mixes. I have also updated the board firmware with the most current (20.01.1). I am having two different types of audio issues;

1) With the volume of the game turned down to 0, the game will play silent most of the time, but occasionally (and apparently randomly?) it will play the pinsound jingle that indicates a change of the sound package and game audio will play for a short time then go back to silent. I have confirmed this occurs with both the game speaker output and headphone output.

2) With both of the community packages the audio volume mixing fluctuates. This is most notable with the background music. The best I can tell is that when other voices or sfx are played the music volume jumps up and down. It also seems like other game sounds are not played at the correct volume and/or vary in volume as they are played. On further research, other users on pinside have reported this same behavior with this game as far back as a year ago. This problem seems to exist to a lesser extent with the original mix but is still noticeable when the volume is set to 1. This problem also is present with the game speakers (in mono) and through headphones (stereo). I will also say the overall volume of the community mixes are much louder than the original and I cannot play the game above a volume level of 2.

I think I have solved (or mitigated) those two issues by adjusting the in game sound adjustments from the game setting menu. I can post details of those settings if anybody is interested.

I have noticed this or something very similar as well in my LOTR with the custom online packages, so what I did along with capturing many additional sounds from the trilogy was open every sound file in Audacity and manual edited every sound to the same sound level. I have not had any issues since.

Let me add to that, after that was all done then I opened the package in Pinsound Studio and made sure every knob was then set to it's default position for every sound.

I don't think that explains my volume jumping up and down at volume 1, or the PS board switching orchestrations when the volume was set to 0. I think it has more to do with something weird that Whitestar does with low volume requests. On my TSPP when I turn the volume down to 1, you can hear the audio gets choppy and the volume isn't consistent. It's like if you play guitar and you have your pre-amp maxed out and trying to turn your main amp volume down to minimum. The sound volume gets really touchy and a bit unstable (I think that analogy works?). That's how I came to try to manipulate the other volume sound controls in the game menu and it seemed to solve both issues.

I am not saying the community mixes have perfect leveling. I just don't think that the root of my problem.

Yeah I can completely understand that. I didn't mean to put you in a place to have to give an explanation. My point was, for a first time time customer it wasn't a pleasant experience having a black hole for support for a new product that didn't work correctly out of the box. If I hadn't figured it out on my own I would have certainly sent it back for a refund and been sour on the product. I only mentioned to you in the case you could pass along feedback that the approved method of support seems broken and if isn't the right way to get help, then they should update their website.

In any case, a general thanks to you for taking the time to help folks on Pinsound's behalf.

It would be cool if you could post the settings you did, I'd like to try them out if you don't mind. Yeah mine was different the level would go to almost nothing to some blaring so I just re did them all. It was a labor of love I can tell you that, three days like six hours a day it was almost like watching all three directors cuts lol.

Two settings (I think the first one is probably the difference maker)

• (LOTR) Feature Adjustment 26
  MAXIMUM VOLUME EFFECT (in the manual it is called ALLOW VOLUME EFFECTS)

  Set to YES, the volume will automatically adjust louder and softer, depending on what feature (or certain events) is being played and/or how well the player is performing (or awards received)

  Default is: YES (this is according to the manual. The name and values have changed with code updates)
  Mine is: '00'
  .

• Standard Adjustment 37
  BKGRND MUSIC VOLUME

  Set between 01-15. After volume is set via Portals Service Buttons this adjustment can be utilized to adjust the background music (1 all the on, 15 all the way off) will keeping the Special Sound FX the same level

  Default is: 01
  Mine is set to: 03

I’m going to try these tomorrow thanks, maybe I’ll shoot a quick vid and post the results as well.

That would be great. I wasn't very regimented in my experiments. I just took a couple of guesses and the problems seem to go away. I didn't even note down what values my machine started with. I am curious if you can reproduce the 0 volume track skipping issue...

My sound settings are default, I’m running ver 10.02 so I’ll note my values before I touch it. Then I’ll try a game with volume at zero to see if the issue happens that you had occur. I do know for sure volume effects is set to yes I do recall that one, and I think my background is set to 1.

Ok just a quick update with my settings still at default and volume at zero I played 3-4 games one of which was pretty long destroying the ring etc... and had no volume anomalies.

Then I set my background to :03 and my Maximum volume effects which was 05 to 00. To me the game was much more enjoyable this way as each callout was properly heard without hardly any stepping over each other and they were a bit more pronounced over the music track now.

What CPU ROM version and Display ROM version are you running in addition what Sound ROM ver do you have? I'm at 10.02, 10.00 and Sound 1.00

Cool. Glad the changes were an improvement. I am on 10.0 for the game and video. Not sure the Sound ver.

RE: not getting any sound ocasionally...

New flash drive, new files, latest firmware...same issue. Occasionally, I hear the boot.wav sound and then when the game starts...no sound.

Not sure what else I can try. The good (bad/sad) news is that now the kids know they should reboot it if they don't hear "welcome to jurassic park"

I'd bet that because unregulated power supply (used to power audio amplifiers) and the 5V logic power supply have different rise times and some Pinsound boards are more sensitive to this than others so the USB controller isn't coming out of reset when it should... or something like that... that's just my guess. When it works you can clearly see the access LED on the USB stick illuminate immediately when the power is first applied. When it doesn't ... the LED is always off.

Mr_Tantrum do you have experience with pinsound speakers vs. theflipper fidelity pinsound kits(using a pinsound card of course) ? I ahve a monster bash here and dont quite know which to order. based on price it would beflipper fidelity in the US, but then again its more about quality and performance than price.
do you have hands on experience?

I just went through this same exercise, and ended up going with the Flipper Fidelity kit out of convenience. The kit seems like nice quality, and the install was very easy. I almost bought the PinSound speaker kit, but it made no sense due to shipping costs (I'm sure the quality is about the same). That being said if I had not ordered the FF kit already I would have tried the Pinwoofer speakers.....I'll give them a go on my next project.

Flipper fidelity speakers are really nice. Superb packaging and excellent cables.

They also have a stereo cable available specifically for pinsound.

I bought them.

Thanks guys. I have the FF in my getaway with a pinsound. its just for my monster bash that i am considering the pinsound because of the ridicoulous price of FF in germany and the complication of getting them brough here from the us, if o order there.

Been having a heck of a time getting my IJ to consistently come up and recognize the USB card when the machine has been cold for a while. Usually it takes one or two power cycles to work.

Full disclosure my WPC power driver board was rebuilt ... and it now uses the EzSBC modules for both the 12V and 5V supplies. Power supplies are dead nuts on and PinSound diagnostics consistently report 5V as such. My machine has been gone over with a fine toothed comb... no strange behavior ... everything works perfectly. I am running an LEDOCD and GIOCD but this problem existed before those were added.

I had been suspecting all along my faulty power up has something to do with the power supplies... These little switching modules have different behavior (power up rise time / regulation) than the traditional linear devices they replace.

What I did is hack-ish... but I’m OK with it:
I used my Kahr board that I don’t need anymore since I have nice clean power supplies... so am generating the +5V needed for the sound board from the 12V supply. I’ve either sped up or slowed down the rise time of the 5V supply for the PinSound board.

Works perfectly... no more faulty starts.

1D8ACDF5-39AF-465D-903C-2716DDF01106 (resized).jpeg4758E544-7AA0-4A09-8F5D-792A77952F14 (resized).jpeg

Glad to hear you got it figured out. Less glad that the solution is definitely beyond my capability!

No doubt Ricochet has some serious skill sets

I don't have the exact reason why (I've my hypothesis) but I will get to that as soon as I can hook some probes up and examine what is going on with and without what I've done.

I am not sure if this has been answered but could use some help: (sega/whitestar)

1. If I put multiple sound files in a folder, it will effectively randomize the play?
2. if so, do the sound file names matter?

It will randomly play all files in the folder, name structure doesn’t matter it’s totally random.

Im looking at the pinsound plus, recent firmware update.

From mid may 2020.

It does indeed specify in the changelog, shakerization for MM, ToM, doctor who etc.

What does this mean?

Its just firmware right? Or is this something new?

None of the other changelogs mention shakerization.

I know that DW, ToM and MM have a problem with adding a shaker rumble to the draw bridge, castle and DW time expander and magic trunk on ToM.

The electric motors dont have sounds attached to them to draw on.

How does it interact with the shaker?

In theory the pinsound plus should know when a motor is running, since its plugged into the system.

Is says shakerization for specific games.

This is confusing.

I just got a shaker for DE Star Wars. I'd already created a new sound package but have not added shakerizations. It works with a default shakerization that's in the firmware. If I edit my files in PinSound Studio, I think they'll override it. Works fine on stock though!

This is awesome news!