Have read most of this thread (some skimming- lots of repeats). Thanks to all for the posts, especially Mr_Tantrum!
I have posted a question on Pinsound Support, will also write to Bros through "Contact".
PS+ updated to newest firmware (June2021). Headphone Station installed.
Different USB sticks tried, all SanDisk: 3.0, 3.2 (is 3.2 supported-not in documentation?)
Tried another ribbon cable, same issue. Tried reseating cables.
Voltage within recommended tolerance. Physically checked as well.
Diner posts the original file and an "orchestration". Both tried. Both same results:
My issue is like one that was posted awhile back on a Radical game, also a Sys 11 game (post #470):
1) works perfectly with the OEM board
2) the files are present and playing fine on my computer
3) it's random, some sounds or music will play and then not, even during the same game
In my words: both posted files produce same results:
Game sounds seem random at all times, many events produce no sounds, then different music at different times, but not consistent, sfx not consistent as well, meaning one time one of two sounds will come on at end of game for bonus (for example), the next time one will, next time no sound (bonus on this game is two sound files of cash register sound played back to back).
On post #470, the solution was: "Issue solved with the Help of Nicolas from pinsound.
It was actually extremely simple, the lack of config.ini file stating to use the system11 was the cause."
MY diagnosis file shows that newest firmware is indeed installed but it also says SYSTEM: DE. And that is on both the original mix and the Sixties Orchestration Mix. I don't know it that is the issue, as SYS 11 and DE are a lot the same and not sure if Pinsound uses DE for both in this case...but - I am thinking perhaps they have not updated Diner's config files at some point where they needed to be? Just guessing, not a computer guru.
There are no hits on the Pinsound Question page for this issue or for that matter the word "Diner" so popularity is obviously not high and she could have been overlooked? Posted question on Pinsound Questions, not yet approved. Out of ideas and patience.
If anyone knows how to change the config file or has other ideas, please give a shout.
Thanks in advance for any help.