Quoted from HoneyBadger:
Thanks johnwarjr...I tried contacting her last month but she never returned my vm
Michelle sort of pioneered the 'high value' division of NAVL back in the day. NAVL was really about shipping pallets of stuff and moving entire homes. And people needed a way to ship their high value arcade games and equipment. She built the division, and changed jobs for whatever reason. Not sure if NAVL wasn't giving her a fair cut or what, but she left and changed employers.
Now she's back at Beltmann/STI again. She's always done an excellent job for me, regardless of what 'company' she worked for.