That doesn't sound right. Is the pot broken?

Did you try reseating the sound ROMs? I doubt it will do any good, but it can't hurt.

My Diner is the same way. Even with the pot at -0-, it's still relatively loud (loud enough that I always leave it at -0-). There's no minimum volume adjustment either to my knowledge. It's not overbearing, so haven't really investigated it yet.

I've noticed the same thing with my Whirlwind. It's not obnoxiously loud but even at 0 I want to turn it down a little more still. I was going to investigate switching the pot for a different one.

I had an issue with my TFTC being way too loud . . . I know it's not sys 11, but I found the connector that's associated with with sound was not plugged in all the way. I re-seated it and my pot was able to control the sound again . . . from no sound to full blast.

My BK2K is set as low as I can get it and it still seems loud. Unfortunately it is under my kid's bedrooms so I don't want to play it at night and risk waking them up. The pot seems to work because I can adjust it louder, just not any quieter than minimum.

Are you sure the POT is the original or correct one?
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I think this should do the trick, Radio Shack sells volume knobs of this type. My Rollergames has the same behavior.

My Rollergames shifts back & forth intermittently between a nice low level and a "normal" loud level. I assume that I just need to re-seat some connectors, but have not bothered to mess with it since I actually don't mind it when the sounds are sorta quiet. Not sure if it could be some other part that is starting to flake out.

I am interested in this as I just got an F-14 Tomcat and have the exact opposite problem. I turn my pot up all the way and it's not loud enough! I was told to use electronic cleaner spray on my pot so I did that tonight but need to let it dry overnight. I will let you know if I have any success.

Those 5k pots very, very frequently need to be replaced. Everyone should have a few on-hand -- I end up putting new ones into about 80% of System 11s that I work on. It almost always fixes any kind of volume flakiness/crackling. As for being too loud when turned all the way down, that's normal unless it's -crazy- loud. The lowest volume on all Sys 11s is a little loud for home use.

For those with WPC games, notice you can't turn the volume down below "8" (without changing a system firmware Adjustment thru the menu.) Well, system11 has this same option, but it's in hardware. Quiet games don't make money. Hence Williams put hardware into the volume circuit on system11 games so they don't go "full off."

If you want to change this, it's pretty easy. There's just a resistor by the volume pot that controls this. Simply put a jumper wire around the resistor, and you can turn the volume all the way "off" with the volume pot. (This of course assumes the 5k volume pot is in good condition.)

Not to hijack the thread but do you have any insight as to how to help system 11 volume that is too low? With my pot turned all the way up the overall volume is really quiet. Would replacing the pot help this problem as well?

I'll have to take a look at this. It sounds cheaper and easier than replacing the pot.

Thank you as well Clay; I just always ASSumed that Sys 11's were really loud compared to other Pins, and any fixes to this would be more work than it was worth (never really a problem for me, more of a hmmm.... this does not seem to work like other pins in that the minimum volume is LOUD).

I will probably try this later just for the heck of it!

Bump. So bypassing the volume pot resistor with a jumper wire really works? After doing that the volume will get quieter, if desired? Sounds like a great mod for my house. Since this thread is really old, can anyone confirm? I guess it's easily reversed if I tried it and it didn't work right.

Followup to myself. I went ahead and jumped the resistor and it worked like a charm. Now it can go from quiet to loud as needed. The only trouble is that if you have the audio too quiet, then you can't hear the call-outs if a storm comes in. What with the fan and the discs running.