Hi! I just purchased a ST:TNG pinball machine and this is my FIRST pinball machine. Unfortunately it has a problem preventing me from playing. As soon as I turn on the machine (switch at the bottom):
- all the balls get kicked out one by one
- there is a loud thumping noise that repeats continuously
Video of the issue - https://www.dropbox.com/s/o5z1d432ng6rv5z/Video%202022-09-20%2C%205%2043%2040%20PM.mov?dl=0
If the coin door is open before I turn on the machine the above two don't happen until I try and start the game.
From speaking with someone more knowledgeable than me, they mentioned as a first step I should inspect the connectors in the backbox and make sure all the connectors are plugged in securely, which they are. However, there is one black wire just sticking out not plugged into anything. It's near J118 and this connector is bent downwards making me think the wire got snagged somewhere and pulled the connector its socket's prongs down before getting unattached completely. Image attached.
From looking at J118 in the manual I believe the wire is supposed to connect to J118-3 (J118-3 Black, ground, to playfield boards). Right now only a gray wire is attached to J118. Does that sound right to you all? If, so what are the chances this would solve the issue I'm seeing? I should mention my knowledge in electronics is non-existing.