Quoted from dashv:Thanks for all the advice and insights folks. I decided to pass on the STNG because higher resolution photos showed more playfield wear than I am comfortable with for the price they are asking.
I'm sorry to hear that but you are probably making the right call as this particular machine is likely overpriced.
Quoted from dashv:Their techs seemed quite sharp and knowledgeable. I floated a bid by the owner for a playfield swap but he would rather not go that route. Playfield swap and color DMD would have pushed the price to at least $9,500.
$2900 for a color DMD and a playfield swap is a lot of money, and seems a little high to me but may be about right ... the parts are $1300 thats a known amount, the labor is going to vary, but IMO its roughly double what it should be. for $1600 you are paying someone that knows exactly what they are doing $100/hr as this should be no more than a 2 day job; if they are unfamiliar with the machine, it may take them 4 days to do it so $50/hr.
In reality though, if you dropped of a machine with me and provided all the parts, I would charge you $1000 for the job since it would take up my whole weekend and I would have to work 12 days in a row ...