Alright...so I had a chance to put the machine through its paces over the weekend and have a few issues to report and would love some diagnosis help:
1) With all of the other games (williams and stern) that I've owned, you can press and hold the start button once you're in ball #2 and you can restart a game. When I do this on the STTNG, it will restart the game but does so by immediately launching a ball automatically selecting flipper skill shot? Is this normal?
2) During gameplay (I don't think this behavior is specific to any given action or mode), the left probe launcher will activate and the picard soundbyte launch probe will occur. A ball hasn't been fed to the probe because there shouldn't be one there, but it acts like there is. I'm thinking that I should start by cleaning the opto on the probe entry as well as take a look at the one on the ball popper that feeds to the left probe launcher. Any other suggestions?
3) The machine is rattling a bit off of the glass and I suspect its the launcher wireform (the loop ramp) hitting the glass. I've included a pic to see if yours looks like mine. There are two washers stacked on top of each other underneath the adjustment screw...is this normal. I tried putting a little foam in the playfield glass channel to lift the glass a little as it slides in so it sits a bit higher to clear the ramp.
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