Time and time again.
Sorry OP, do not take tjis personally.
NEVER EVER TRUST A SHIPPING SERVICE.
Always, and never ship a pin on Legs!!
Thats the first rule of thumb.
Second, always pallett and wrap yourself. Why trust strangers to do this?
Third, always pallett and wrap yourself.
Im at 36 ships via truck coast to coast.
Only one got damaged and that was because I trusted STI. Personally i avoid it at all costs. But business is business and sometimes you have to ship.
It usually takes me 2-3 hours to mothball a pin. Protectect playfield with foam and bubblewrap, bubble wrap head, lay down, shrink wrap. Bubble wrap body wirh legs on, shrink wrap, legs off, coin door up towards sky on pallett. Cardboard machine, shrinkwrap again. Strap to pallett.