That damage will not be worth the fight. It can be fixed for a few hundred dollars.

I wonder how the guy made out who had a moving company drop his dads funhouse out of the back of the truck?

That was some serious damage.

Collecting from any freight/truck company is a long process

That was far from serious.
If it was that important then the machine should have been blanket and shrink wrapped accordingly. Strapped to a pallet and shrink wrapped some more.
This damage is considered acceptable in the day to day running of a shipping company.
The insurance is a smoke screen and they usually only cover a complete loss and that usually takes a 3 to 4 month battle to get it.
The plan is for you to give up and just go away and they will stonewall you until you move on with life.
-Mike

My HUO EHoH

Arrived at Coin Taker with damage to just the back side of the lower cabinet

A new decal is on order for me when the new run begins

Would never know it’s there so meh Melissa
made it right by tossing in shooter rod with the deal

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I've had to do 2 claims with them and honestly both went super well. Got a list of parts from my distributor in one case(used Stern game) and pieced together parts for a different game(B/W) where I could and cost for all of them and they covered it all. I had money within a few weeks if I remember right.

ToucanF16 was talking about the dropped FunHouse It was almost destroyed: https://pinside.com/pinball/forum/topic/rudy-s-funhouse-destroyed-by-movers

My old friends at Cedar Rapids Steel Transport; Some real winners at the Cedar Rapids HQ and terminal. Loved the dump terminal in Richmond, Indiana though.

Cheap sonsabitches.

Onwallst , Did you ever get a resolution to this? I am asking because a DP that I ordered was completely destroyed in a serious accident involving a CRST semi. I filed a claim and was told it would be a 60 day minimum. Not happy about that, but it is was it is. Wondering if they will pay up or not.

Did you ever hear back on your claim? I submitted a claim and they took roughly 75 days to tell me to screw off. Because there was no visible signs of damage and it was concealed upon delivery. Sucks they take as long as they want then deny the claim. Like what - they only pay up if they deliver it on fire…
For me it was damage to all 4 legs from straps, which they did during shipment as all the legs were covered when it was picked up, and the back box glass was shattered upon delivery. Which also destroyed the translite.

Ok my story came to an end so here it is.
I shipped via STI/beltmann, and I tacked on extra insurance since it was a MDF pin. They showed up to the seller and wrapped the pin with the legs laying across the head! I had shipped 7 pins and hadn't seen this method used so far. I learned of this after it was on the truck. They then informed the seller that they were taking it to the warehouse and going to palletize it (which they didn't do in the end).
It showed up on a day I couldn't get home so my partner was there to receive it. They had put additional blankets around it and wrapped it even more at some point during shipment (using packing tape to hold the blankets on?)
While watching them on my cameras, I observed them trying to fit it in the door. They decided it wouldn't fit due to the legs sticking out on each side, so they backed it out and proceeded to rip the legs out without unwrapping the pin. In the pics below you can see how they initially wrapped it, and also the guy carrying the legs loose before it was moved inside the house, with their extra padding they added to the pin still installed. They eventually left it wrapped inside and my partner signed for it thinking all was well with it wrapped in blankets and they went on their way. I found the damage later when I unwrapped it a day or so later. They caught the swivel feet on the side of the head and busted out the inside of the MDF frame and damaged the trim and decal. Obviously this is not typical bump and scratch stuff that may have been there already. The repair quote was for $500 and they denied the claim because it was signed for. The least they could do is refund me the extra $50 I paid for the extra $1000 Insurance and they would still get their original shipping quote money. Very bad look for this company.
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Oh also, bonus pic- here they are when they drove the pallet jack off the end of the loading lift on a different pin shipment. That guy was holding the handle when he decided to jump backwards off of the liftgate and take the load with him unexpectedly. The pallet jack wheel is hanging freely.....
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Shitbags