I am currently reviewing your claim. Please advise the specific details as to what the damages claimed are to the box and the screen? Please also include your delivery documents where damages were noted.
Kristin Acosta, Supervisor- Claims CRST Specialized Solutions
5001 U.S. Highway 30 W, Suite 101 Fort Wayne, In 46818
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Quoted from Grizlyrig:
That was far from serious.
If it was that important then the machine should have been blanket and shrink wrapped accordingly. Strapped to a pallet and shrink wrapped some more.
This damage is considered acceptable in the day to day running of a shipping company.
The insurance is a smoke screen and they usually only cover a complete loss and that usually takes a 3 to 4 month battle to get it.
The plan is for you to give up and just go away and they will stonewall you until you move on with life.
I agree it is only for when the truck catches on fire. They just stonewall. Yes the damage is horrible and only a few hundred but was not the shape the game was in when it shipped. Has anyone had them every pay anything out?