I always call- you never know what he will say-
last time I called and ordered twelve leg levelers- all with 3” shafts. He told me ordering all 3” was “stupid” and told me to order half of the levelers with 2” shafts so I will save on shipping and just put the shorter ones on the front legs.
He was right- nobody else sells parts while trying to save you 20 cents in shipping. Plus getting called “stupid” from Steve is fun for some reason!
Steve is a legend.