What's funny if I take all the checks I've written in a year the number of PBR checks written surpass all other checks combined from my business account. Pretty cool he does things old school.

Additionally,

I visited steve with my son last fall. Great time.and neat to see his operation. He took the phone off the hook and gave us a non rushed all questions answered tour. This was on a Monday.
It was nice meeting with Steve again (been since late 90,s) at expo.
To visit that operation was crossing off an item on my bucket list.

“He took the phone off the hook and gave us a non rushed all questions answered tour.”

No wonder why I couldn’t get thru on the phone!

Hey, I needed parts that Monday!! I’m sending you an invoice in the mail for lost time and anguish!
Please send check or money order and be sure to reference the invoice number

Called Steve about three weeks ago got him on the first call. After finishing the order I mentioned that my oldest daughter had just moved back to New York and I would love to find an excuse to visit PBR. At this point Steve very quickly mentioned that he works hard to keep the place hard to find and just doesn’t have time or desire to be a tour guide. And that question was quickly answered in Steve Young style.

He would have been more accomodating with a correct part # for that tour.

Clearly; you aren't as important as these other guys.
Or you don't spend enough money...
Or he was in a more onrwy mood than usual.

Yes clearly

Get on Jimmy’s good side and you’ll be just fine.

We really appreciate steve and it shows.

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I'd personally blur that return address... because... well you know.

Yes who's this new "Jimmy" guy that deals with emails?

The good cop.

Wayne Neyen's brother

Ok..... I guess this " Jimmy" lad is in charge of internet sales & Steve is the live phone guy.... hopefully one day they take credit cards? Whats with the deal with no PayPal? How do they get into order or Canadian orders?

I mean intl orders or Canadian orders with no PayPal, visa, checks??? Poor Jimmy

Im going to.start a new board on pinball resource I'm curious?

Here's your personal online tour of the world famous Pinball Resource:

https://pinside.com/pinball/forum/topic/a-tour-in-pictures-through-steve-youngs-pinball-resource

Great idea. That should go over like a fart in church. Congrats.

I don't blame them. I use To sell on eBay, and between eBay fees + PayPal they are the ones who at my profits. From what I have been hearing Visa & Amex fees are still going up with no end in sight. Steve and Jimmy are doing the right thing!!! Keeping these pimps off there bottom lines. Screw visa, PayPal and these pimps

He accepts checks. I don’t use them due to a fraud issue I had to deal with.

In Canada, you send PBR a bank draft in US funds. I have had no issues with PBR. They are always very helpful both on the phone or through email.

I sent him a check last week. Do you know if he accepts traveler's checks? Do you know where to get a traveler's check? I'm middle aged and spent some time in Japan as an exchange student for high school in 1997. That was the only time in my life I used a travelers check.

Traveler's checks are designed only to be used for in-person transactions, not sent through the mail.
.................David Marston

You want to send a check to PBR?

Most people send an electronic check from their bank account. No big deal, quick as a credit card payment from your phone.

Email ordering is currently down. Got the automated response.

"Hi:

Thank You for contacting The Pinball Resource.

We are OPEN for Business and accepting orders via the Phone (845) 473-7114.

We are not accepting any Emails at this time.
If you received this automatic reply, your Email/order has been archived and will Not be
read/replied to/or filled! Please call us to place your order (845) 473-7114, ask for Steve.

Enjoy your games"

I called and got a busy signal for about 10 minutes then got through to Steve and placed a 23 line item order in under 5 minutes. No problem at all and Steve was courteous and polite.

Thank you Pinball Resource!

I got that too this weekend I think the e mail response is just Jimmys vacation notice. Well deserved

Holiday weekend coming up...

I ordered mid morning Monday, got my order in Dallas today... things are working at the Post office currently

I got mine today, too.

I ordered Wednesday morning and got mine an hour ago.

PBR seems to be out of stock of a lot stuff. What do you think?........Supply chain?............ can't hire good help, or is Steve winding down into retirement?

I think Steve had mentioned to me that supply chain issues, and new, higher minimum orders are creating problems. For example, for lamp sockets, the minimum order increased to 100,000. Kind of hard to justify quantities of that size.

I just now realized you were saying that PBR had to take 100,000 lamp sockets in an order.

For a second I was wondering how any pinhead could ever need 100,000 lamp sockets.

Density is my forte sometimes.

Talked with Steve Thursday and he mentioned supply chain problems on a lot of things.

Pop bumper lamp sockets. I wanted 40 in my last 2 orders and still no stock. Deep sigh....

I too have talked to Steve and this is very accurate!! Just doesn’t financially make sense to order so many knowing what you’ll sell and how long it will take!!

There are going to be parts that dry up. Supply chain issues for sure but also minimum quantities for reorder that have gotten out of hand.

None of the above has anything to do with Steve retiring. It is just Steve being a good business person. I do firmly believe that the days of being able to buy a machine that may be desirable from a collectors standpoint but in basket case condition and be assured that you can get all needed parts to restore May be coming to an end.

I see the same thing in the work that I do repairing vintage guitar amps and hifi. Parts that were readily available a few years ago are gone.

I had hopes that the light socket and leg shortage would end at some point, but it doesn’t sound good. What’s next, rubber rings?

Mayfair also didn't have any pop bumper lamp sockets the last time I checked.

Pop bumper lamp sockets?

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Original EM ones (#131). I got a few I needed from another parts guy at York last fall, but I believe he's out of them as well.

I have probably replaced 6-10 pop sockets the whole time I've been restoring games (14 years). I desolder them, tumble and reinstall. I also try to repair ones on the playfield with all the usual tricks.....just sayin. If it ain't broke, why replace it?

Yeah, no argument with that but I just like ( liked) to fit new ones to avoid hassle with intermittent lamp issues, etc down the line. But today, looks like I'll have to start repairing them, just as I am nowadays with playfield lamp sockets as I'm finding some sizes difficult to source as well. You wait, there will be a solder shortage next

Tell me about it. I had my 1980s Naim hi-fi amps overhauled recently and the work took ages due to a shortage of the correct Capacitors, their being almost unobtainable. Cost me a fair few quid extra too! ( Quid = 1 GBP or around 1.25 USD)

I will give you a Guinea for your Quid.

i have tried and tried to ring him from australia,he allways seems to be engaged?emails are never answered , is it just me?

If you e mail make sure you don’t get an auto response. He doesn’t have voicemail. Keep trying.

If I'm correct, the company that fabricated Steve's pop bumper sockets closed up, and the dyes we're lost in the process. (or something like that, it's been a while since he told me the reason). JR?

I don't know. I never got an explanation for why they're out of stock.

Even if Steve has a nice exit plan to retire, I'm sure his sidekick "Jimmy" will take over and be the new "Steve" once the real "Steve" actually retires. I think it's supply chain issues. It's not only pinball parts out of stock, alot of things are simply not in stock. Maybe this business model of massive global globalization isn't really panning out for the long term. Is it time for domestic firms to become more vertically integrated going forward?

My solution: Buy blank tombstones and decal them. Extra bonus: Ink doesn't come off.