I've mentioned this in the past, but I don't have a problem with Steve wanting to stay in the 80's as far as ordering things. If he doesn't want more business, totally fine, that's up to him, I'll just spend more at other places that make me do less work.
What I do find to be somewhat irritating is the fact that none of the Gottlieb manuals are available online. So you have a business that demands part numbers but doesn't give you access to the manuals, then yells at you when you don't have the part numbers, lol.