I contacted Stern a few years ago when I was on a random trip to Chicago to get a factory tour. The guy that arranges the tours in Stern marketing was not available that day and mentioned that I would need to select another day that he was available. I told the gentleman that I really was not really interested in speaking with a guy in marketing and that my entire reason for visiting the factory was for the chance to meet Steve Ritchie in person and that Stern should consider themselves lucky that he was in their employ. I never got a factory tour on that trip, so now, perhaps I can get a tour at JJP and meet "the man" at some point in the future.