(Topic ID: 186114)

Sterns new cabinets...

By daddyxxx

3 years ago

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  • Latest reply 1 year ago by MustangPaul
  • Topic is favorited by 38 Pinsiders


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    #2099 2 years ago
    Quoted from D-Gottlieb:

    After doing 5 minutes of thread reading, I discovered that one of my machines, SWP, has cabinet reinforcements built in. Why Stern doesn't do this to all the cabinets is beyond me.

    As they say, it all comes down to saving a few pennies. And with sales up, no need to correct. As others have said, if cheap wood is going to be used spend a couple of dollars on better metal brackets! Wait.... that costs money too!

    #2112 2 years ago

    Come on everyone....

    Ever time you have a split cabinet file a claim with Stern. They will get tired of sending out new replacement cabinets and work on a root cause solution.
    If all we do is complain or worse yet fix these cabinets at home for them they never feel the pain!

    PAIN = Change for Stern.

    Until then business as usual and no need to change. Join the movement, make the call, send the email to Stern, make your voice heard!

    1 week later
    #2125 2 years ago
    Quoted from Pickle:

    It’s sad is what it is for the price of new games....now looks like Irin Maiden is gonna sell quite a few so let’s see how many cabinet issues are posted here.
    Only way to make change is for enough people to quit buying new games....problem is that ain’t gonna happen. Those of us that have been around for awhile have played all the old games....still enjoy them but we always crave something new/different.

    Agree people will keep buying, so file a warranty claim for a replacement. They have been honoring replacements. So, if they have enough warranty claims they will then, at least, add brackets. (Similar to ghosting issues - they did not want all this playfield swaps continuing).

    By the way, if you need a spare cabinet here you go - it is looking for a good home!


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