Quoted from Who-Dey:How do you know that I couldn't have been more wrong when you have no numbers at all to prove me wrong? I know your problem sucks and if it happens to me I'm gonna be sick and disgusted as well, but it does sound like they are going to give you a new cabinet at least. End the end that's all that really matters is that they take care of you.
Here's some numbers for you. In the last two years I probably know of at least 20 people who have bought new games and there is one cabinet that failed but its on location and probably gets abused like crazy so if you look at those numbers that indicates there's little if any problems. Sorry about your bad luck but I believe Stern will give you a new cabinet and make it right
Time to put your pom poms away, this is a serious problem and MANY of us are holding off on buying sterns right now until we see these issues addressed and corrected. I want an AS and GB premium but bought some classic 90s williams/bally while I wait.