(Topic ID: 186114)

Sterns new cabinets...

By daddyxxx

7 years ago


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  • Latest reply 5 years ago by MustangPaul
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    #1472 6 years ago

    So do you u unscrew the leg bolts, remove the current stern bracket, replace with b/w bracket and screw in the leg bolts tight before adding the other screws? Haven't checked u set the hood of my Met pro yet but assuming the worse!

    1 week later
    #1599 6 years ago
    Quoted from smassa:

    Maybe to a lot of those people 15k is like a few hundred bucks to the rest of us?

    I don't think that's the case, 15k is 15k whatever proportion of your paycheck it resembles, 5k is 5k and 1k is 1k, in fact people in the higher wage bracket are probably going to attack a supplier that sells faulty products more venomiously because of their experiences in high end business expectations and conflict. Just my opinion but my met pro came with an obvious ding on the inside cabinet that shouldn't have passed QC. I moaned to my UK supplier who wasn't too surprised but was disappointed and complained on my behalf and got no reply, but he offered to supply me some blades at his cost which I declined as it wasn't his fault so why should he be out of pocket?

    A good mate of mine with bigger balls and experience told me to not let it lie with stern so I chased them and now they are sending me some blades, which I'll put in another pin as I had ordered the cool met art blades which I would probably have got anyway.

    I do believe stern are hugely aware of the QC issues and will address them, any business taking this much flack must surely do so, especially with competition looming, but the people who are fighting the backlog of those fires are probably in a different department cursing Mr. Stern for giving the QC job to Stevie Wonder's dog.

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