(Topic ID: 186114)
Everyone claims they are done with Stern due to QC issues. I agree this is the only way anything will change.
Oh shit, STAR WARS!!! Take my money!!
Cleveland, OH
I noticed my BM66 front left corner had a superficial crack right out of the box. It appeared to be on the outside veneer and the leg covers it. Since I've seen this thread Ive had a sick feeling in my stomach that this is gonna be a problem. If it's split like others the s**t is gonna hit the fan! I've beyond had it with Stern's cheap ass pins and price gouging tactics. My fiance gave me alotta grief about buying another pin when she wanted to use the space for a crib when our grandson visits every weekend. The thought of spending thousands of dollars on a hunk of wood and lights that is literally falling apart makes me sick. Thanks Stern!
Quoted from Sinestro:LOL!
You're forgetting the packaging material and the legs. That along with the box is probably is around 30 lbs.
Legs are part of the machine. Could you send us a picture of your GB sitting on the floor when you're playing it? I bet that's a hoot.
Packing material is designed to be lightweight for obvious reasons. They must have packed yours with clay.
Quoted from beelzeboob:Legs are part of the machine. Could you send us a picture of your GB sitting on the floor when you're playing it? I bet that's a hoot.
Packing material is designed to be lightweight for obvious reasons. They must have packed yours with clay.
No, the legs are not considered part of the weight, because you usually aren't carrying or shipping a game with them on.
If Stern is shipping you games with the legs on, then I guess they think you don't know how to put them on, and took pity on you.
Quoted from Sinestro:No, the legs are not considered part of the weight, because you usually aren't carrying or shipping a game with them on.
But. They. Are. In. The. Box. 
Go milk a cow or something. I can't do this anymore. Working on a full Joker Poker restore. Man...I'm not looking forward to that moment when I have to figure out how to put the legs on...
Quoted from beelzeboob:But. They. Are. In. The. Box.
Go milk a cow or something. I can't do this anymore. Working on a full Joker Poker restore. Man...I'm not looking forward to that moment when I have to figure out how to put the legs on...
Yes, they are in the box. Hence the weight of the box overall is 280 LBS.
What is so hard about this???????
Quoted from Sinestro:Yes, they are in the box. Hence the weight of the box overall is 280 LBS.
What is so hard about this???????
Most I'd bet consider the legs as "part of the game"
Box weight would be box/packing/shipping material.
Could be wrong though
Quoted from Slim64:Most I'd bet consider the legs as "part of the game"
Box weight would be box/packing/shipping material.
Could be wrong though
I don't think that gets you to 30 LBS.
Hence, why I believe Stern considers the legs separate.
Quoted from Sinestro:I don't think that gets you to 30 LBS.
Hence, why I believe Stern considers the legs separate.
Eh, the unboxed dimensions includes legs, weight should too.
You mentioned earlier putting the wrong weight is a no-no. That's if it's over the payed weight, what if it's under? "Margin of error" kind of thing
Quoted from Slim64:Eh, the unboxed dimensions includes legs, weight should too.
Eh.
Quoted from bellbrand:It's kind of a bummer. I hope stern does something.
Ugh, sorry to hear about your cabinet. When did you get your game? Has your distributor said anything about a replacement?
Orleans, ON
Quoted from pinbum:Who cares what this and that weighs, i am worried about the cabinet exploding at the seams.
Exactly, I would care more about keeping my feet and toes instead of worrying about the weight of the damn thing.
Quoted from bellbrand:It's kind of a bummer. I hope stern does something.
Too say the least, that sucks!
Quoted from Shapeshifter:Making my decision to pass on Aerosmith a lot easier to digest!
Me too! I'd much rather pay (even overpay) for used games from the 90's. I was looking at my Demolition Man and Guns N Roses last night, marveling at the build quality and all the ramps.
Sana'a
Pinball cabs have been splitting corners for 80 years.
They used to arrive split all the time NIB from the distributor. We'd glue them up, and deploy them the next day. Never did we even dream of calling the local distributor.
Any game you get truly off route (not some pinball collector routing a few games, but routed by a real operator) has a 25% chance of having one of it's front corners split.
https://pinside.com/pinball/forum/topic/cabinet-restoration-vids-guide
94a1907a1e3695ca9c3e50d27aaae6e694c7a757 (resized).jpg
Quoted from vid1900:Pinball cabs have been splitting corners for 80 years.
They used to arrive split all the time NIB from the distributor. We'd glue them up, and deploy them the next day. Never did we even dream of calling the local distributor.
Any game you get truly off route (not some pinball collector routing a few games, but routed by a real operator) has a 25% chance of having one of it's front corners split.
https://pinside.com/pinball/forum/topic/cabinet-restoration-vids-guide
I guess we are just a bunch or winos..
My biggest complaint is the pixelated graphics and sub-par photoshop art. Sterns just feel and look cheap to me. Since business is picking up for them I would love to see some of that money put back into the machine and have a better product versus continuing to increase margins. Simply blaming damaged cabinets on shipping is an easy out. Their products should uphold their integrity over and above normal shipping practices. I work with packaging engineers to ensure our packaging holds up far outside normal conditions to ensure the product get to the customer as designed. Stern just doesn't seemed concerned about quality because the customer keeps buying their games regardless. I am glad to see other manufactures stepping into the market, it will only help all of us getting a better product in the end. Stern just better hope large overseas manufacturers don't get back into the pinball business. With lower manufacturing costs and a large supplier base, Stern would be playing catch up in a short amount of time. Just my $0.02.
Quoted from vid1900:Pinball cabs have been splitting corners for 80 years.
They used to arrive split all the time NIB from the distributor. We'd glue them up, and deploy them the next day. Never did we even dream of calling the local distributor.
Any game you get truly off route (not some pinball collector routing a few games, but routed by a real operator) has a 25% chance of having one of it's front corners split.
https://pinside.com/pinball/forum/topic/cabinet-restoration-vids-guide
I love your use of the lashing straps to pull the cabinet back together. I will have to try that, great idea!
Whiny? That's our society today. Pinball no different.
These things aren't being made as much for commercial use any more. I doubt they stand the test of time as well as Bally/Williams
For HUO, I go back and forth on whether it really matters or not to me.
Quoted from iceman44:Whiny? That's our society today. Pinball no different.
These things aren't being made as much for commercial use any more. I doubt they stand the test of time as well as Bally/Williams
For HUO, I go back and forth on whether it really matters or not to me.
You seem to be more pro Stern when you are drinking. 
Just an observation.
Quoted from Tlamb:My biggest complaint is the pixelated graphics and sub-par photoshop art. Sterns just feel and look cheap to me.
What was the last new machine you looked at? GB, BM66, and AS all look great. I think this complaint should be aimed at the license holders, who control the graphics, not Stern.
Other quality issues are Stern's problem, but like ghosting, not sure how big a deal this cabinet one is. Lots of squeaky wheels on Pinside and as proven time after time, we are not a good sample of pinball owners.
Quoted from vid1900:Any game you get truly off route (not some pinball collector routing a few games, but routed by a real operator) has a 25% chance of having one of it's front corners split.
For routed games...ok to have some expectation of cab issues. For NIB games, shouldn't be happening.
Quoted from iceman44:For HUO, I go back and forth on whether it really matters or not to me.
And it will matter when you buy NIB and then go to resell. I don't want a "newish" game with cab issues...especially for instance...your BM66 Super Duper LE if that issue occurred. 
Quoted from Gov:Very concerning. Going to check my GB prem when I get home and hope for the best. Then I am going to reinforce the corners with williams leg plates and "L" brackets
Like what I just did?
Quoted from Tlamb:My biggest complaint is the pixelated graphics and sub-par photoshop art. Sterns just feel and look cheap to me.
To be fair the only machine over the last several years that has what I would call crappy art and print quality is Game of Thrones. Most of that was hopefully out of Sterns (and on the license holder) hands as it is pretty bad IMO. The rest of the games over the last few years have had nice crisp graphics on the cab and playfield.
Quoted from Black_Knight:What was the last new machine you looked at? GB, BM66, and AS all look great. I think this complaint should be aimed at the license holders, who control the graphics, not Stern.
Other quality issues are Stern's problem, but like ghosting, not sure how big a deal this cabinet one is. Lots of squeaky wheels on Pinside and as proven time after time, we are not a good sample of pinball owners.
I'll definitely have to take a closer look when I see them out. I have yet to see those 3 yet, so if they improved, awesome!
The last one that I saw that looked cheap was GOT. Even the LE with the upper playfield just looked like a cheap attempt to create a castle. I mean, it is as close to 2D as you can get with a 3D layout lol.
Maybe things are changing, and they are putting more effort on customer feedback.
Quoted from Tlamb:I'll definitely have to take a closer look when I see them out. I have yet to see those 3 yet, so if they improved, awesome!
The last one that I saw that looked cheap was GOT. Even the LE with the upper playfield just looked like a cheap attempt to create a castle. I mean, it is as close to 2D as you can get with a 3D layout lol.
Maybe things are changing, and they are putting more effort on customer feedback.
GB and AS are much nicer in the art and toy department than GoT IMO. I like GoT but it is one ugly bird! 
Quoted from Gov:GB and AS are much nicer in the art and toy department than GoT IMO. I like GoT but it is one ugly bird!
Yeah, I love the series and was tempted to buy one, it just looks awful to me. Hopefully they have a GB or AS at PATZ this year, I will have to check them out.
Quoted from Gov:To be fair the only machine over the last several years that has what I would call crappy art and print quality is Game of Thrones. Most of that was hopefully out of Sterns (and on the license holder) hands as it is pretty bad IMO. The rest of the games over the last few years have had nice crisp graphics on the cab and playfield.
Avatar aint to pretty also, one if not the worst.
Quoted from pinbum:Anybody doing the back legs?
I would if I could get help pulling the pf, both legs would take probably around 20 minutes.
Quoted from MustangPaul:Avatar aint to pretty also, one if not the worst.
Much prettier than GOT. 24, WPT and GOT are probably tied in the "Stern's most Ugly contest". Not sure why art always seems to go south on Ritchie's games.
Quoted from Rarehero:Much prettier than GOT. 24, WPT and GOT are probably tied in the "Stern's most Ugly contest". Not sure why art always seems to go south on Ritchie's games.
I thought the King always got the best? 
Quoted from pinbum:Just ordered Williams brackets from Marco, now i just need to get my AS.
Stern doesn't use leg brackets inside of the their cabinets? Has this always been the case?
Quoted from PanzerFreak:Stern doesn't use leg brackets inside of the their cabinets? Has this always been the case?
Yes a different type.
Quoted from Rarehero:Much prettier than GOT. 24, WPT and GOT are probably tied in the "Stern's most Ugly contest". Not sure why art always seems to go south on Ritchie's games.
Me and a couple of friends were talking about this today. We were wondering if the entire game budget including art was in one big pot and he doesn't reserve as much of that budget for art as other designers.
Quoted from paulywalnuts23:You seem to be more pro Stern when you are drinking.
Just an observation.
Haha. I'm still pro Stern but it is what is.
Split cabs, crappy PFs and rising prices isn't going to help things for them
I'm still not spending $8000 or $9500 for any pin just because it's built like a tank
Quoted from Gov:Me and a couple of friends were talking about this today. We were wondering if the entire game budget including art was in one big pot and he doesn't reserve as much of that budget for art as other designers.
Bad art costs the same as good art. Sometimes they're at the mercy of the licensor as to what assets they can use...sometimes they're at the mercy of a schedule...sometimes the artist just does a bad job and they don't have time to fix it before going into production. There are always a million reasons why something ends up the way it ends up...I don't think budget has anything to do with it.
Quoted from beelzeboob:I hate to use the old cliché, but you don't play the artwork
...but we have eyeballs and these are giant things we have to look at if we own them. To pay THAT much for something THAT big with horrible art, when there ARE options with great art...that's just something I cannot do.
Quoted from beelzeboob:ACDC's playfield art also sucks...but it's a blast to play.
...it's Photoshop, but it's stylistically cohesive with the whole package and "feels" like AC/DC. There's nothing offensive about it...in fact, I quite like the way AC/DC Premium looks. GOT doesn't "feel" like GOT. It's a mix of absolutely generic (playfield) with terrible Photoshop (translite/cabinet).
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