Looks like quality control is on the bottom or it has hit the bottom.

Oh crap. Send it back.

Wow. Sorry to hear about your game. Just when I thought maybe new games going out are fine...nope. Terrible quality control and at these record NIB prices there's no excuse for cabinets to be made cheaper other then pure greed. I hope Stern takes care of ya and resolves the issue.

Looks like I'll be getting an Alien for my next game.

Exactly. Every single manufacturer has had issues with each of their machines, at least recently.

Good call.

You would have to have absolute shit for brains to buy a NIB from Stern today.

Well there you have it. I'm obviously wrong about loose leg bolts, and I apologize to any I may have offended. Now we can lay this problem right at the feet of Stern, Inc.

So, even after the GB playfield debacle, and after the multiple issues with BM66, Stern continues to cut costs and deliver an increasingly defective product with Aerosmith.

It's a great time for pinball.

So now I took a flashlight to all my corners. Happy to say no cracks, or separation, but 3 of the 4 corners had that 3/8x 3/8 X1/2 "dowel" missing. Top corners, and one of the bottom looked correct.

I cut mini blocks, used wood glue, and tapped into place. Have no idea if it helps, but would guess it doesn't hurt.

Very sorry to see these issues on any games, regardless of price.

Wood glue (and most others) won't adhere well to painted surfaces. Either remove the paint in that hole or use some kind of epoxy to glue in the mini block.

Man, I am truly sorry that all you guys are having all these problems with brand new games. It shouldn't be that way. I hope you get some kind of help from stern after spending all that cash. I know I would absolutely be having a stroke.

Actually took a mini file and got most of the paint off before tapping the blocks in. My guess is it might help those small areas from cracking if they were bumped during a move, but not much more. Thanks for the tip.

Oh they will be (I hope!). The cabinets are not separating and are made well. The playfields are made my Mirco which makes excellent pkayfields. Oh, and the power button is actually in a spot that makes it easy to turn the game on...

That's what the extra $4k is going towards. A better cabinet and complete code.

If you're comparing it to a Stern Pro, the difference is under $3k. Apples to apples. You can't compare a Stern Pro to a JJP LE.

Terrible, awful, unbelievable!
Fear not, from behind the curtain some Star Wars razzle dazzle is on the way.

Sometimes you can't explain it.

This one only split at the bottom, and no amount of clamping force would close the gap again.

The thin, sheet metal corner bracket and #8 screws did nothing to stop the split.

I had to fill it with Fiberglass Resin

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8-Bit Arcade's (Renton, WA) Aerosmith Pro.

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Send it F ing back then? No?

Guilty as charged.

Actually, it really is. And I'll be receiving an ASLE on tuesday.

After GBLE and BMLE. Why? The overwhelming majority are buying these pins.

And I don't care how they perform on location.

Dude, wtf is your problem. It's a non stop bash fest on your part. Who has shit for brains?

When did KISS start using the new latching lockdown bars?

It's the worst of Pinside. Personal attacks for buying a new pin, of all things.

FWIW, so far this issue needs significantly more reporting to get to the volume of reported pf issues Stern just had, and it was estimated that those PF issues affected less than 5% of production. So at this time, while the cabinet issues definitely look to have a higher than normal occurrence, there is little indication (or information to judge) at this early juncture that these cabinet issues are affecting much of production. Besides that, won't Stern will make it right for those affected? They have before on the big issues. While I'd be disappointed to see it for sure, I'd expect Stern to fix such a significant problem to those affected customers, as well as to the customer's satisfaction. At least wait until Stern actually doesn't fix it for someone to bring out those pitchforks.

Other than that, I'll let the Stern haters continue with their hyperbole.

My problem is with Stern.

I have no issue with you or any of the other good folks on this site.

Well, carry on then Mike and let's hope it works out for everybody.

I honestly think Stern will do nothing to help those affected. I can see them sending some screws and brackets out at no charge. But I'll believe full cabinet replacement when I see it.

I don't see them sending out a full cabinet either, that would be a huge expense for them. They sent out populated playfields though for many games, maybe they will do the same here for cabinets.

When people say this issue isn't affecting many games or there isn't an issue...

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Well, basic logic and unbiased objectivity has eluded you for a long time...

Some people choose not to see the point other than their own narrative. Nobody yet knows how many games are affected other than it appears to be more than normal.

Instead of debating or acknowledging the data/info so far, some people will rather go with ad hominem attacks .

Oh yes of course. I've only bought 2 NIB Stern's before (excellent games, ACDC and MET), have owned several others, and recently purchased a bunch of GB mods that are ready to go for a new Ghostbusters Premium that I've been hesitant to now buy because 30+ cabinets in recently built games are splitting.

Yep every post that he makes, every single F'ing post that he makes, he is bashing Stern. Dude needs to get a life for real!

Irrelevant red herring fallacy. You should realize that your long and voluminous posting history will be known by many and most anyone who hangs around pinside much, and its easily found. You reap what you sow.

Panzer you have been saying you're going to get a new GB for a year now at least, now you say you're going to get an Alien. You let all the Stern haters worry you so much that you will never buy a GB ever so you may as well just sell those mods because you're never going to use them anyway. Some of these problems are obviously legit, but there are a lot of Stern bashes on here that just like to shit on Stern for no reason. You are actually becoming one of those people yourself.

Well just know I want to buy a Ghostbusters Premium, I wouldn't have bought the mods otherwise. I will buy one if Stern get's their act together. However, there is clearly another quality issue occurring with cabinets and they are not one offs. In my opinion its not worth the risk to roll the dice on NIB Stern game today, not at these crazy prices.

I've been saying I'm going to buy a new GB for a year because there were playfield issues and now there are cabinet issues. If the games were made correctly in the first place I would already own the one I originally preordered from CoinTaker the day the game was announced over a year ago.

Right now buying a new Stern is like a box of chocolates...

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Remember the JJP cabinet issues? Multiple examples too. https://pinside.com/pinball/forum/topic/hobbit-owners-thread/page/23#post-3255689

Where was Panzer on that? Nowhere, he was on Stern threads with his broken record negativity. lol.

Hmm what Stern threads are you talking about dzoomer? I don't go into Stern game specific threads to bash games, that's not cool and is pointless. Don't make up lies.

I'm very sorry, there are no cabinet issues occurring.

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LOL, you've got a real disconnect going on, seriously look at your history (Pinside makes it easy, even chronological). These are two of the most recent Stern game specific threads you've commented in.
https://pinside.com/pinball/forum/topic/gomez-promised-bm66-code-where-is-it?tu=PanzerFreak
https://pinside.com/pinball/forum/topic/stern-aerosmith-pinball?tu=PanzerFreak
No Stern bashing there

Not true Panzer, not true at all and even if you had problems they will fix it. For every cabinet that has issues there are probably 200 that don't. I've bought four new pins in the last year and I've had zero problems with them. I just play the shit out of them and they keep working working working with no issues at all. I just bought a new AS and my cabinet isn't falling apart. My games get opened at the distributor and if there is a busted cabinet I wouldn't accept it and he'd have to go get me another one.

Oh yes, clearly bashing there in that thread. Oh I forgot any post about questioning quality in a toy that cost $5k-$15k is bashing. Try again. Again, these are not game specific club threads, member only threads, etc. Give me a break. You are now digging through my posting history, lol. Wow.

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Complementing Stern's programmers yet questioning how Stern management rushes programmers off to the next project...tisk tisk.

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You're a poster child for confirmation bias. LOL. Here's some of your "other" posts in those "game specific threads" (your words). And now you say to only look at club or member threads? Perfect example of moving the goal posts, racking up yet another logical fallacy. More weak sauce.

These are simply your posts Pinside pulls up in a few seconds from literally two of the most recent "Stern game specific threads" you've commented in, no digging required, lol. Nice red herring misdirection again.

Glad to hear your Aerosmith cabinet is good. I played one last weekend and it's a great game. That's awesome your distributor is opening the game and is checking it for you. I will check if my distributor can do the same as that would give me at least a little more assurance with buying a game.

I love my GB pro. Playing every day, no issues at all and wow....This is a FUN game!!

I'm going to up vote that post, thanks. In nearly all of those quotes I was also complementing Stern. However, don't question anything! Don't try to offer pros and cons! If you do you are biased. Yes biased towards JJP when I have purchased 2 NIB Stern's and I'm buying an Alien. lol! I've complained about JJP as well, go find those.

We should start a thread to see how many people have new Sterns that don't have bad cabinets. Maybe that would convince Panzer that is ok to go buy his new Ghostbusters machine.

Can someone recommend a good place to find the smaller L-brackets for the cabinet? Going to attempt a repair on GB (along with the Leg Brackets) and want to make sure to get the right ones along with correct screw sizes. I think I read it a while back in the thread but cannot find it.
Thanks for the help guys.
Chris

I know there's plenty of new Stern games without issues. That isn't the concern. My concern is that there is a noticeable uptick in games with cabinet quality issues. Your game is perfect, awesome, well the next guy that got a new game has his cabinet splitting. Great for you but it sure sucks for the other guy. Again, rolling dice.

Ive been quietly calling around looking for a Metallica Premium NIB.....a little concerned now...

Another red herring fallacy distraction, even trying to wrap yourself in the cloak of virtue, lol. May as well try as it's hard otherwise to refute direct quotes and evidence. FWIW, it's also obvious you apply those behaviors very differently between manufacturers; it is eloquently demonstrated with the earlier linked JJP cabinet issue posts.

And you literally had over 40 posts in this thread before continuing your broken-record diatribe and attacking my observations and feedback (which was my second post in the thread), and to which you have literally offered no evidence to support discounting it. Stranger still, your last post reiterates what I basically posted, and which you attacked not much earlier. Can't make this up.

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Why not try to get a replacement or fix from Stern first? If it's a new machine it should be rectified by them.

Brackets can be found at ACE or Tractor supply.

While I have 1 corner split on both AS and GB (they were not split upon delivery) I really like both these
games otherwise. Stern can make a really fun game. I'm going to fix the splits and move on but Stern must
fix this for future owners.

When I lift the playfield of WOZ and compare to GB/AS it's amazing how much stuff Stern has removed but
the game still seems to play well. The JJP games by comparison are built like a brick shithouse but I've
had many more problems with WOZ, not cabinet problems but electrical gremlins. So I for one would
buy Stern again...I'd buy JJP again. Maybe I really do have shit for brains.

Well that will certainly make the Op want to keep buying Stern machines...

My early first run GB Pro would be on it, no pf issues either.