I am victim of the splitting cabinet also I have always felt a little something on the left side of the cabinet towards the top. I thought it was just the overlap of the decals before. I turned on the flashlight on my phone and gave a closer inspection. The left side of my cabinet is splitting pretty good and the right side is starting to, you can see a vertical line under the decal where it is starting to separate.
I contacted Chaz at Stern. I sent him pictures, he said they will review it and let me know within a week. I asked him how making this right works. He said, if approved, they will send out a cabinet that is mostly assembled and I will have to transfer a few things over such as backbox, node board, etc. I also reminded him it had been 5 months since I was told i would get a new playfield and haven't heard a peep since then about it, said he would look into it and get me an update on that also.
My game is on caster cups with felt on the bottom side on a slick hardwood floor, it does not take much effort at all to move this machine. So those blaming this on rubber caster cups is a load of whahooey. I agree the rubber doesn't help anything, but I've used them in the past on older games without any problems, can't say I will anymore, but rubber caster cups aren't the cause. The problem lies in the manufacturing/design/materials used to assemble the cabinets.
IMG_20170412_214615282 (resized).jpg
IMG_20170412_214634520 (resized).jpg
IMG_20170412_214149886 (resized).jpg
IMG_20170412_214215610 (resized).jpg
IMG_20170412_214231392 (resized).jpg