Quoted from flashinstinct:
My point exactly. Stern should get their shit together when it comes to game releases & code releases. Because like you mentioned they can't afford a dud. And you can't afford to piss some of your clients off. Call me self-centred if you want to but every sale counts..even to this minority on pinside.
I've never purchased a NIB from Stern because of the code fiascos alone / their price increases / lack of coordination. Now multiply that by the amount of people that are like me and just calculate the amounts of sales they are missing on. When a game is 5K and you lose ... oh let's just say 45 people this way.... it's no big deal...it's just 225K :O
Interesting math. Not sure where you came up your numbers. By your own admission, you and people like you have never bought a NIB machine from Stern. So 45 people who haven't contributed any cash to Stern has suddenly lost them 225k?
Not even sure you can say these mythical 45 customers would buy a machine if Stern changed their strategy because you state one of the reasons you haven't bought a machine because of price increases. Changing their marketing strategy wouldn't get you as a customer, nor the 45, so again, zero lost sales for Stern.
For those sales to truly be lost, we would have to assume that those 45 machines that they didn't sell to your non-existant buyers wouldn't be bought by someone else who doesn't have your same problems with Stern. I am sure Stern doesn't really care if Bob or Charlie ends up with a machine, as long as it sells.
Quoted from flashinstinct:
Now tack on these release setbacks (TWD shop flyer....one facebook post...no video).....it's not so important now because most people mentioned on here that they're is no real competition. Well with TBL getting released a few months after TWDLE...some people might swing the other way now. The TBL announcement the other day was coordinated, simple and effective.
How are these "release setbacks"? Stern is doing what they have always done, and what they have always done has caused their business to grow and sell more machines over the last couple of years than Dutch Pinball can even dream of at the moment. I agree there is room for improvement, but the conclusions you keep jumping to and posting about over and over and over aren't based on anything concrete, just idle speculation and opinion.
In five years if Stern is in financial trouble and Dutch Pinball and JJP own the market and selling thousands of machines, and you poll people as to why and they say marketing is the primary reason, then I guess I will be eating crow.
However, my opinion is that as long as Stern keeps making fun to play pins, based on popular themes they will be selling machines as long as people are buying them whether or not they properly coordinate the release of their flyers.