I just don't get it, pinball is an expensive hobby (I personally spent over 12K with Stern in the past 3 months) yet they block every comment that "seems" controversial. I see other large companies either answer, take it in stride, joke about them, or ignore them, but barely ever block them. For example, Gary just had a post about his new article in some paper, I said congratulations and then asked about Wrestlemania LE's release date or at least a time frame...........blocked. It's always like this. I see people get blocked daily on the comments for almost nothing. Their social media manager should be fired, this is unacceptable treating customers who support and pay a lot of money for their product. The company I work for (Amazon) would never treat a customer (whether they pay .86 cents or 8.6K) like this. I should know, I see the P&L statements all the time and see how much we lose on refunds or returns. The customer is always right, even when they're wrong, that's where your business comes from. Be open, honest, and humble. I usually don't get this heated but this is just old and annoying. Sorry if this bothers some of you guys. I have to battle everyday with my wife and others on why I continue on with this hobby because of the prices and I constantly stick up for everything pinball, including the companies. Don't blackball the ones who support you no matter how tough the question STERN!!!