(Topic ID: 130683)

Stern Warning Post Shaker Motors

By mrobertso2

8 years ago


Topic Heartbeat

Topic Stats

You

Linked Games

Topic Gallery

View topic image gallery

image_(resized).jpeg
pbl.pdf (PDF preview)
image.jpg

You're currently viewing posts by Pinsider radius118.
Click here to go back to viewing the entire thread.

#50 8 years ago

There is a legal mandate regarding warranties and what they will and will not cover. It is called the Magnuson-Moss Warranty Act.

In a nut shell, companies that sell "consumer" items are NOT required to offer a warranty. But if they do, their warranty MUST comply with the MMWA.

That being said, a company is not allowed to void the ENTIRE warranty on an item if you modify or change one particular part on the item in question.

Let's use cars for an example as this is the easiest analog. If you replace the headlights on your shiny new ride with super bright blue xenon laser and the excessive current draw from these lights burns out the headlight switch, the manufacturer is not required to honor the warranty for that repair.

In general, the manufacturer is not required to honor any warranty claim if the failure can be shown to be caused by misuse, modification or lack of maintenance.

However, let's say the engine springs a nice oil gusher from the valve cover gasket. Since the odds of your super fancy headlight bulbs causing this failure are zero, the manufacturer must honor the warranty on this component.

This is essentially the same situation with Stern. At least they were nice about it and put out a service bulletin to warn everyone. Stern has already stated that aftermarket shaker motors can damage the node board. So if you install one on your SPIKE equipped pin and it fries the node board Stern is will not honor the warranty on that repair.

On the other hand, if you installed an aftermarket shaker motor and the DMD display failed, well the shaker motor has a very low likelihood of causing a DMD failure so Stern should be obligated to honor the warranty on that repair.

It's pretty simple really.

Promoted items from Pinside Marketplace and Pinside Shops!
$ 79.99
Cabinet - Armor And Blades
PinGraffix Pinside Shop
 
$ 19.00
Cabinet - Other
Pin Monk
 
$ 35.00
Cabinet Parts
Rocket City Pinball
 
$ 100.00
Playfield - Other
JuanSolo's modshop
 
$ 99.00
Cabinet - Toppers
Slipstream Mod Shop
 
$ 30.00
Playfield - Other
YouBentMyWookie
 
$ 110.00
Cabinet - Shooter Rods
Super Skill Shot Shop
 
5,500 (OBO)
Machine - For Sale
Martinez, CA
8,600
Machine - For Sale
Minneapolis, MN
$ 11.95
Playfield - Toys/Add-ons
ULEKstore
 
$ 11.95
Playfield - Toys/Add-ons
ULEKstore
 
$ 99.99
Lighting - Other
Lighted Pinball Mods
 
4,200 (OBO)
Machine - For Sale
Bay Shore, NY
$ 27.00
Cabinet - Other
Pin Monk
 
$ 54.99
Cabinet - Shooter Rods
Lighted Pinball Mods
 
11,500
Machine - For Sale
Brighton, CO
$ 99.99
Lighting - Other
Lighted Pinball Mods
 
$ 29.95
$ 24.95
Playfield - Protection
ULEKstore
 
$ 12.50
Great pinball charity
Pinball Edu

You're currently viewing posts by Pinsider radius118.
Click here to go back to viewing the entire thread.

Reply

Wanna join the discussion? Please sign in to reply to this topic.

Hey there! Welcome to Pinside!

Donate to Pinside

Great to see you're enjoying Pinside! Did you know Pinside is able to run without any 3rd-party banners or ads, thanks to the support from our visitors? Please consider a donation to Pinside and get anext to your username to show for it! Or better yet, subscribe to Pinside+!


This page was printed from https://pinside.com/pinball/forum/topic/stern-warning-post-shaker-motors?tu=radius118 and we tried optimising it for printing. Some page elements may have been deliberately hidden.

Scan the QR code on the left to jump to the URL this document was printed from.