Quoted from flynnibus:
Oh they care - they just don't want to face that music. Your 'I dont care' is really 'I dont want to hear that'
What intent? That Stern has something to sell you? What world are you coming from where that's never been the intent? Did Stern tell you something different than "Here is my product, please buy it"?
Most certainly -- especially when they refuse to listen to someone trying to reason with them.
They are selling stuff... what 'benefit to the customer' were you expecting when a company offers you a product to buy?
This is a bad business practice. Period. It's an opinion, but it's an opinion shared by many. Seriously, if I have to explain this (which I know I don't) then there's nothing more to say between us. If you think it's acceptable, we have differing opinions on integrity.